All cars · Jeep Grand Cherokee · 2011
2011 Jeep Grand Cherokee. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 4
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 3.6L 6-cyl | Auto 5-spd | RWD | 16 / 22 / 18 | Regular | $3,450 |
| 3.6L 6-cyl | Auto 5-spd | 4WD | 16 / 22 / 18 | Regular | $3,450 |
| 5.7L 8-cyl | Auto 5-spd | RWD | 14 / 20 / 16 | Regular | $3,900 |
| 5.7L 8-cyl | Auto 5-spd | 4WD | 14 / 19 / 15 | Regular | $4,150 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 43,000 and 95,400 miles. Median 63,500, from 1,165 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Electrical | 62,500 | 42,000–94,200 | 559 |
| Engine | 69,000 | 47,000–104,000 | 288 |
| Brakes | 60,000 | 44,200–84,500 | 168 |
| Fuel or ev drive system | 65,200 | 47,200–100,600 | 185 |
| Transmission & drivetrain | 64,100 | 40,800–100,200 | 82 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Electrical | 49% |
| Brakes | 32% |
| Engine | 16% |
| Fuel or ev drive system | 14% |
| Transmission & drivetrain | 5% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 1,640 | 53 | 61 | 37 | 2 | 55 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 6
19V813000 Nov 2019 Electrical System
Defect. Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk. A vehicle stall increases the risk of a crash.
Remedy. Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020
17V572000 Sep 2017 Service Brakes
Defect. Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk. If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
15V879000 Dec 2015 Electrical System / Wiring
Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk. The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Remedy. Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
14V530000 Sep 2014 Electrical System
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk. A vehicle stall increases the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
14V391000 Jul 2014 Electrical System / Wiring
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk. If the vanity lamp wiring shorts, there is an increased risk of fire.
Remedy. Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
14V154000 Apr 2014 Service Brakes
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk. The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Desiccated air bag inflator rupture | 2021 | – |
| Closed | Active head rest inadvertent deployment | 2019 | 2026 |
| Closed | Post 14v-391 headliner fires | 2015 | 2016 |
| Closed | Totally integrated power module failure | 2014 | 2015 |
| Closed | Headliner fires | 2014 | 2014 |
| Closed | Headliner fires | 2013 | 2014 |
Manufacturer communications 197
Jeep filed 197 service communications for this car with NHTSA.
- Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin…
- Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front…
- MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Jeep Grand Cherokee SUV 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Jeep Grand Cherokee SUV RWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★☆☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | No |
YouTube repair topics
100 videos about the 2011–2021 Jeep Grand Cherokee, 21.5M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 11 | 2.2M |
| Gauges, lights & wiring | 5 | 2.2M |
| Driveshaft, axles & 4x4 | 10 | 1.2M |
| Transmission & shifter | 3 | 578K |
| Heat, A/C & blend door | 4 | 439K |
| Spark plugs & ignition coils | 2 | 392K |
| Cooling system | 2 | 285K |
| Oil leaks & gaskets | 1 | 207K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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