The Lemon Index

All cars · Jeep Gladiator · 2020

2020 Jeep Gladiator. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index235100 = average car
Complaints259NHTSA, first 3 years
Sold117,579U.S. model year
Per 100K sold220complaints
Year rank#3 of 3#1 = fewest complaints

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 8-spd4WD17 / 22 / 19Regular$3,300
3.6L 6-cylManual 6-spd4WD16 / 23 / 19Regular$3,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 300 and 26,200 miles. Median 3,000, from 212 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical54,00044,600–75,00045
Steering500100–3,600115
Transmission & drivetrain12,5004,200–34,20020
Engine1,000200–17,50013
Suspension5,5001,100–27,30016

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Steering61%
Transmission & drivetrain12%
Suspension10%
Engine9%
Electrical9%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
4841175010

As reported by owners to NHTSA. Not verified.

Recall campaigns 7

  • 24V652000 Sep 2024 Electrical System / Instrument Cluster/Panel

    Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

    Risk. An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

    Remedy. Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

  • 23V116000 Feb 2023 Power Train / Clutch Assembly

    Defect. Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Risk. Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Remedy. Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will ne

  • 21V028000 Jan 2021 Power Train / Clutch Assembly

    Defect. Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Risk. Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Remedy. FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

  • 20V580000 Sep 2020 Seat Belts

    Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

    Risk. In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

    Remedy. Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

  • 20V191000 Sep 2020 Back Over Prevention / Sensing System / Camera

    Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

  • 20V124000 Mar 2020 Power Train / Clutch Assembly

    Defect. Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Risk. The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

  • 19V636000 Aug 2019 Power Train / Driveline / Driveshaft

    Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

    Risk. A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

    Remedy. FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

NHTSA investigations

StatusSubjectOpenedClosed
OpenInstrument panel cluster (ipc) failure2025–

Manufacturer communications 685

Jeep filed 685 service communications for this car with NHTSA.

  • SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
  • Loud Scraping or Clunking Noise From the Front Suspension This bulletin involves inspecting…
  • Noise From Front Axle Area Over Bumps

Crash ratings by version

VersionOverallFrontSideRollover
Jeep Gladiator PU/CC 4WDnot rated★★★★☆not rated★★★☆☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2020235259117,579Steering
202121820989,712Steering
2022989577,855Electrical
2023745755,188Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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