The Lemon Index

All cars · Infiniti Q50 · 2014

2014 Infiniti Q50. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index182100 = average car
Complaints111NHTSA, first 3 years
Sold54,715U.S. model year
Per 100K sold203complaints
Complaint rank#6 of 6among the 6 scored Infiniti Q50 model years (2014–2019); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 980 and 12,434 miles. Median 3,850, from 101 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Steering54%
Electrical23%
Airbags13%
Brakes8%
Tires6%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
11190703

As reported by owners to NHTSA. Not verified.

Recall campaigns 8

  • 24V470000 Jun 2024 Power Train / Driveline / Driveshaft

    Defect. Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

    Risk. A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

    Remedy. Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

  • 16V430000 Jun 2016 Steering / Automated/Adaptive Steering

    Defect. Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

    Risk. If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

    Remedy. Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

  • 16V244000 Apr 2016 Air Bags / Sensor / Occupant Classification

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.

    Risk. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Remedy. Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Inter

  • 14V583000 Sep 2014 Engine And Engine Cooling / Engine

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the t

    Risk. The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

    Remedy. Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

  • 14V582000 Sep 2014 Power Train / Automatic Transmission

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.

    Risk. The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.

    Remedy. Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.

  • 14V581000 Sep 2014 Hybrid Propulsion System

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

    Risk. The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

    Remedy. Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

  • 14V138000 Mar 2014 Electrical System / Software

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

  • 13V588000 Nov 2013 Steering / Electric Power Assist System

    Defect. Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

    Risk. The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

    Remedy. Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedPedestrian alert sounds20232023
ClosedOccupant classification system failure20152017
ClosedOccupant classification system failure20152015

Manufacturer communications 256

Infiniti filed 256 service communications for this car with NHTSA.

  • "Brake Judder" during braking, especially when braking at highway speeds
  • IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work
  • IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right

Crash ratings by version

VersionOverallFrontSideRollover
Infiniti Q50 4 DR AWD★★★★★★★★★☆★★★★★★★★★★
Infiniti Q50 4 DR RWD★★★★★★★★★☆★★★★★★★★★★
Infiniti Q50 Hybrid 4 DR AWD★★★★★★★★★☆★★★★★★★★★★
Infiniti Q50 Hybrid 4 DR RWD★★★★★★★★★☆★★★★★★★★★★

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.5L 6-cyl hybridAuto (S7)RWD29 / 36 / 31Premium$2,500
3.5L 6-cyl hybridAuto (S7)AWD28 / 34 / 30Premium$2,600
3.7L 6-cylAuto (S7)RWD20 / 29 / 23Premium$3,350
3.7L 6-cylAuto (S7)AWD19 / 27 / 22Premium$3,500

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2014–2024 Infiniti Q50, 21.3M views.

TopicVideosViews
Gauges, lights & wiring2220K
Oil changes & service2196K
Infotainment, battery & electrical3112K
Intake, EGR & engine sensors167K
Brakes & ABS154K
No-start: theft light, key & ignition134K
Heat, A/C & blend door123K
Fuel pump, filter & tank119K

Nearby model years

YearLemon IndexComplaintsSoldTop system
201418211154,715Steering
2015813843,874Brakes
2016251144,007Steering
2017391740,739Brakes

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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