The Lemon Index

All cars · Hyundai Santa Fe · 2020

2020 Hyundai Santa Fe. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index95100 = average car
Complaints92NHTSA, first 3 years
Sold100,757U.S. model year
Per 100K sold91complaints
Year rank#10 of 21#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto (S8)FWD20 / 27 / 23Regular$2,700
2.0L 4-cyl turboAuto (S8)AWD20 / 26 / 22Regular$2,850
2.4L 4-cylAuto (S8)FWD22 / 29 / 25Regular$2,500
2.4L 4-cylAuto (S8)AWD21 / 27 / 24Regular$2,600

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 1,700 and 62,000 miles. Median 15,000, from 45 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine19,0002,600–57,8009
Transmission & drivetrain27,8003,300–64,7008
Electrical3,000400–17,4006
Visibility29,00011,500–57,5005

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine22%
Electrical13%
Transmission & drivetrain13%
Visibility10%
Automatic emergency braking9%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
21614912015

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 23V181000 Mar 2023 Trailer Hitches

    Defect. Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

    Risk. A fire while parked or driving can increase the risk of injury.

    Remedy. Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previou

  • 21V00M000 Dec 2021 Visibility / Windshield

    Defect. Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

    Risk. A windshield that detaches from a vehicle during a crash can increase the risk of injury.

    Remedy. Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedLoss of motive power20222023

Manufacturer communications 113

Hyundai filed 113 service communications for this car with NHTSA.

  • If you are servicing an applicable vehicle with a Check Engine light on and one or more of the…

Crash ratings by version

VersionOverallFrontSideRollover
Hyundai Santa Fe SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Hyundai Santa Fe SUV FWD★★★★★★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Nearby model years

YearLemon IndexComplaintsSoldTop system
2017212298133,171Transmission & drivetrain
20186985117,038Engine
20197496127,373Engine
20209592100,757Engine
2021124134112,071Transmission & drivetrain
2022130191119,589Transmission & drivetrain
2023172269131,574Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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