The Lemon Index

All cars · Honda Pilot

2004 Honda Pilot.

The 2004 Honda Pilot is better than average by owner complaints: 67 complaints in its first 3 years and a Lemon Index of 56, where 100 is the average car. Owners complain most about brakes, it has 13 recalls, and it gets 17 mpg combined. The best Honda Pilot year is 2010.

56Lemon Index · 100 = average car

Better than average. 1.8× fewer complaints than average.

Best year 2010 · Worst year 2016

Honda Pilot
Photo shows a 2016 Honda Pilot. Kevauto, Wikimedia Commons · CC BY-SA 4.0 · background removed

Before you buy. What matters most for this car.

Owner complaints67first 3 years
Fuel economy17 mpgcombined, EPA
Front crash★★★★★NHTSA, driver

How serious. Out of 544 owner complaints, owners reported:

29crashes
29injuries
14fires
4tows

Older model year: fewer owners filed complaints back then, so treat the score as rough.

What owners complain about most. From owner complaints to the government.

brakes12%
electrical10%
transmission & drivetrain10%
speed control9%
suspension7%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Honda Pilot year →

When owners reported problems. From owner complaints to the government.

half by 104K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 70K to 146K miles on the car (410 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • transmission & drivetrain complaints mostly came at 83K–138K miles
  • seats complaints mostly came at 91K–168K miles
  • airbags complaints mostly came at 59K–157K miles

Recalls 13

  • airbags 2019

    The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high …

  • airbags 2019

    These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high a…

  • airbags 2019

    The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containi.

Show all 13 recalls
  • airbags 2018

    The front passenger air bag may have been installed incorrectly during replacement.

  • airbags 2016

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  • airbags 2015

    The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator t…

  • airbags 2014

    Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S.

  • airbags 2014

    American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 200…

  • electrical 2012

    The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.

  • lights 2012

    HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES.

  • equipment 2008

    HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES.

  • equipment 2004

    CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.

  • transmission & drivetrain 2004

    ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADIN…

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Honda told dealers about

Honda sent dealers 235 repair notes for this car. The ones about its biggest problems:

  • Rear differential noise
  • Transmission/engine noise at 4,200 rpm
  • Wheel bearing noise after transmission removed and replaced

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • OpenDesiccated air bag inflator rupture2021
  • OpenAir bag inflator rupture2015
  • ClosedAir bag inflator rupture2014–2015
  • ClosedIgnition interlock failure - rollaway2012–2013

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlOptional
Collision warningNot offered
Lane departure warningNot offered

Crash stars (older test): front ★★★★★ · side ★★★★★ · rollover ★★★★☆

NHTSA front crash test of the 2004 Honda Pilot
Front crash test · NHTSA
Fuel cost and engines

About $3800 a year in fuel (EPA estimate). Engines: 3.5L 6-cyl.

In owners' words

While driving between 5 to 10 mph and applying the brakes front brakes made a loud noise like grinding. Dealership inspected vehicle three times, but could not duplicate or correct the problem.

2004 Honda Pilot owner · NHTSA complaint 10080181
More owner reports

While driving at any speed consumer heard a noise coming from the rear of vehicle when braking. Service mechanic informed the consumer that they were aware of the problem and not to be alarmed.

NHTSA complaint 10059254

Vehicle goes into a rolling stop and slides when the brakes are applied. This could result in an accident. Manufacturer was notified by consumer.

NHTSA complaint 10117818

Quick answers

Is the 2004 Honda Pilot reliable?

Yes, better than average by government complaints. It drew 1.8× fewer complaints than average filed with NHTSA in its first 3 years, per car sold (Lemon Index 56; 100 is average, lower is better). The best Honda Pilot year by this measure is 2010.

What are the most common 2004 Honda Pilot problems?

In owner complaints to the government, the parts named most are brakes (12%), electrical (10%) and transmission & drivetrain (10%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2004 Honda Pilot have?

13 safety recalls (latest: airbags). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2004 Honda Pilot get?

17 mpg combined, depending on the engine (EPA estimate).

At what mileage do 2004 Honda Pilot problems start?

Half of the owners who gave a mileage reported the problem between 70,000 and 146,800 miles. The middle report was at 104,000 miles, from 410 complaints.

Does the 2004 Honda Pilot have transmission problems?

Transmission and drivetrain issues make up 10% of its owner complaints.

How much does the 2004 Honda Pilot cost in fuel a year?

About $3800 a year, by the EPA's current estimate.

What engines does the 2004 Honda Pilot have?

3.5L 6-cyl.

What Honda Pilot year is better than the 2004?

By owner complaints per car sold, the best recent years are 2010, 2015 and 2014.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data