The Lemon Index

All cars · Honda Insight · 2020

2020 Honda Insight. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index–100 = average car
Complaints21NHTSA, first 3 years

Failure mileage by system

Half of owners who gave a mileage reported the problem between 1,000 and 8,800 miles. Median 5,500, from 10 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Automatic emergency braking29%
Transmission & drivetrain24%
Electrical24%
Engine19%
Body structure10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
2120202

As reported by owners to NHTSA. Not verified.

Recall campaigns 6

  • 26V332000 May 2026 Air Bags / Sensor / Occupant Classification / Front Passenger

    Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

    Risk. Air bags that deploy unintentionally during a crash increase the risk of injury.

    Remedy. Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involve

  • 23V858000 Dec 2023 Fuel System, Gasoline / Delivery / Fuel Pump

    Defect. Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Remedy. Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

  • 21V215000 Mar 2021 Fuel System, Gasoline / Delivery / Fuel Pump

    Defect. Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Remedy. Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

  • 20V798000 Dec 2020 Electrical System / Propulsion System / Dc/Dc Converter

    Defect. Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

    Risk. A loss of drive power can increase the risk of a crash.

    Remedy. Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

  • 20V771000 Dec 2020 Electrical System / Body Control Module / Software

    Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield

    Risk. Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

    Remedy. Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

  • 20V314000 May 2020 Fuel System, Gasoline / Delivery / Fuel Pump

    Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

    Remedy. Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.

NHTSA investigations

StatusSubjectOpenedClosed
OpenInadvertent automatic emergency braking2025–
ClosedInadvertent automatic emergency braking20242025
ClosedPedestrian alert sounds20232023

Manufacturer communications 50

Honda filed 50 service communications for this car with NHTSA.

Crash ratings by version

VersionOverallFrontSideRollover
Honda INSIGHT 4 DR FWD★★★★★★★★★★★★★★★★★★★★

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.5L 4-cyl hybridAuto (variable gear ratios)FWD55 / 49 / 52Regular$1,200

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2019–2022 Honda Insight, 8.5M views.

TopicVideosViews
Infotainment, battery & electrical364K
Oil changes & service447K
Heat, A/C & blend door219K
Transmission & shifter217K
Gauges, lights & wiring16K

Nearby model years

YearLemon IndexComplaintsSoldTop system
20191144236,199Automatic emergency braking
2020–21–Automatic emergency braking
2021–15–Automatic emergency braking
2022–27–Automatic emergency braking

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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