The Lemon IndexAll cars · Ford Transit · 2020
2020 Ford Transit. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 565 and 8,000 miles. Median 2,400, from 17 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Seats | 51% |
| Electrical | 17% |
| Transmission & drivetrain | 11% |
| Engine | 9% |
| Steering | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 53 | 1 | 3 | 1 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 9
25V876000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /
Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V442000 Jun 2025 Back Over Prevention / Software
Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
23V499000 Jul 2023 Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, And Fittings
Defect. Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Risk. A gasoline leak in the presence of an ignition source may increase the risk of fire.
Remedy. Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
21V978000 Dec 2021 Power Train / Driveline / Driveshaft
Defect. Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
Risk. Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.
21V631000 Aug 2021 Parking Brake / Conventional / Mechanical / Linkage And Cable
Defect. Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Risk. Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
Remedy. Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.
20V575000 Sep 2020 Back Over Prevention / Sensing System / Camera
Defect. Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk. Reduced rearward visibility can increase the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
20V415000 Jul 2020 Air Bags / Side/Window
Defect. Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk. In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Remedy. Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
20V250000 May 2020 Seat Belts / Front / Retractor
Defect. National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk. An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy. National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
20V222000 Apr 2020 Seat Belts / Front / Retractor
Defect. TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk. An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy. TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Rearview camera fmvss 111 noncompliance | 2021 | – |
Manufacturer communications 179
Ford filed 179 service communications for this car with NHTSA.
- Harsh engagement into
- Some 2020 Transit vehicles equipped with a 10R80 automatic transmission and under 8,000 Km…
- Transmission fluid leak
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ford Transit VAN RWD | not rated | ★★★☆☆ | not rated | not rated |
| Ford Transit Connect VAN FWD | not rated | not rated | not rated | not rated |
| Ford Transit Connect WAGON FWD | not rated | not rated | not rated | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Optional |
Engines and drivetrains 4
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.0L 4-cyl | Auto (S8) | FWD | 24 / 27 / 25 | Regular | $2,500 |
| 2.5L 4-cyl | Auto (S6) | FWD | 20 / 27 / 22 | Regular | $2,850 |
| 3.5L 6-cyl | Auto (S10) | RWD | 15 / 19 / 17 | Regular | $3,650 |
| 3.5L 6-cyl | Auto (S10) | AWD | 14 / 19 / 16 | Regular | $3,900 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2015–2025 Ford Transit, 35.8M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 6 | 710K |
| Oil changes & service | 5 | 669K |
| Brakes & ABS | 5 | 451K |
| Starter, alternator & belts | 1 | 378K |
| Gauges, lights & wiring | 3 | 336K |
| Transmission & shifter | 4 | 277K |
| Windows, doors & mirrors | 2 | 159K |
| Fuel pump, filter & tank | 2 | 134K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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