The Lemon IndexAll cars · Ford Fusion · 2020
2020 Ford Fusion. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 6
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 1.5L 4-cyl turbo | Auto (S6) | FWD | 23 / 34 / 27 | Regular | $2,300 |
| 2.0L 4-cyl hybrid | Auto (variable gear ratios) | FWD | 43 / 41 / 42 | Regular | $1,500 |
| 2.0L 4-cyl plug-in hybrid | Auto (variable gear ratios) | FWD | 43 / 40 / 42 | Regular | $1,500 |
| 2.0L 4-cyl turbo | Auto (S6) | FWD | 21 / 31 / 25 | Regular | $2,500 |
| 2.0L 4-cyl turbo | Auto (S6) | AWD | 20 / 29 / 23 | Regular | $2,700 |
| 2.5L 4-cyl | Auto 6-spd | FWD | 21 / 31 / 24 | Regular | $2,600 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 30,000 and 96,800 miles. Median 67,000, from 66 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Electrical | 30,000 | 3,700–48,300 | 13 |
| Transmission & drivetrain | 77,100 | 49,500–103,000 | 24 |
| Engine | 72,000 | 45,500–117,000 | 17 |
| Engine | 99,100 | 71,000–117,000 | 6 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Electrical | 43% |
| Transmission & drivetrain | 21% |
| Automatic emergency braking | 11% |
| Engine | 8% |
| Brakes | 7% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 234 | 11 | 4 | 6 | 0 | 14 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 3
25V685000 Oct 2025 Equipment / Electrical / Engine Block Heater
Defect. Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk. An electrical short circuit can increase the risk of a fire.
Remedy. Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters
25V442000 Jun 2025 Back Over Prevention / Software
Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
23V440000 Jun 2023 Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm)
Defect. Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Risk. A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Remedy. Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | Pedestrian alert sounds | 2023 | 2023 |
Manufacturer communications 98
Ford filed 98 service communications for this car with NHTSA.
- SSM 48659 - 2019-2020 Fusion/MKZ - Cooling Fans Inoperative Due To Open Fuses F59, F60 And F63…
- Rattle noise
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ford Fusion 4 DR AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Ford Fusion 4 DR FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Ford Fusion Energi 4 DR FWD | not rated | not rated | not rated | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Standard |
YouTube repair topics
100 videos about the 2013–2020 Ford Fusion, 20.9M views.
| Topic | Videos | Views |
|---|---|---|
| Gauges, lights & wiring | 5 | 1.6M |
| Infotainment, battery & electrical | 6 | 1.1M |
| Transmission & shifter | 5 | 669K |
| Brakes & ABS | 4 | 617K |
| Intake, EGR & engine sensors | 2 | 238K |
| Steering & suspension | 1 | 82K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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