The Lemon Index2019 Ford Flex. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 6,500 and 39,150 miles. Median 36,000, from 6 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Backup camera | 25% |
| Electrical | 17% |
| Wheels | 8% |
| Airbags | 8% |
| Tires | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 12 | 1 | 0 | 1 | 0 | 2 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 4
25V732000 Oct 2025 Structure / Body
Defect. Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy. Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in
25V695000 Oct 2025 Back Over Prevention / Sensing System / Camera
Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification le
24V951000 Dec 2024 Back Over Prevention / Sensing System / Camera
Defect. Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Risk. A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
18V548000 Aug 2018 Electrical System / Alternator/Generator/Regulator
Defect. Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Risk. An electrical arc can increase the risk of a fire.
Remedy. Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | B-pillar trim detachment | 2025 | 2026 |
| Closed | Rear-view camera failure | 2024 | 2026 |
Manufacturer communications 50
Ford filed 50 service communications for this car with NHTSA.
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019…
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement,…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ford Flex SUV FWD | not rated | not rated | not rated | ★★★★☆ |
| Ford Flex SUV AWD | not rated | not rated | not rated | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | No |
Engines and drivetrains 3
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 3.5L 6-cyl | Auto (S6) | FWD | 16 / 23 / 19 | Regular | $3,300 |
| 3.5L 6-cyl | Auto (S6) | AWD | 16 / 22 / 18 | Regular | $3,450 |
| 3.5L 6-cyl turbo | Auto (S6) | AWD | 15 / 21 / 17 | Regular | $3,650 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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