The Lemon Index

All cars · Ford Explorer · 2014

2014 Ford Explorer. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index235100 = average car
Complaints488NHTSA, first 3 years
Sold189,339U.S. model year
Per 100K sold258complaints
Year rank#19 of 22#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto 6-spdFWD20 / 28 / 23Regular$2,700
3.5L 6-cylAuto (S6)FWD17 / 24 / 20Regular$3,100
3.5L 6-cylAuto (S6)AWD17 / 23 / 19Regular$3,300
3.5L 6-cyl turboAuto (S6)AWD16 / 22 / 18Regular$3,450

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 36,000 and 103,200 miles. Median 66,000, from 1,018 complaints with a mileage.

SystemMedianMiddle halfComplaints
Steering90,00062,900–118,800309
Body structure92,50053,800–125,000142
Engine38,00010,000–65,000139
Suspension82,50038,200–109,50048
Electrical60,00040,000–110,40061

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine22%
Steering10%
Fuel or ev drive system9%
Suspension9%
Engine7%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1,68132629282

As reported by owners to NHTSA. Not verified.

Recall campaigns 7

  • 24V031000 Jan 2024 Structure / Body / Roof And Pillars

    Defect. Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    Risk. A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

    Remedy. Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

  • 21V537000 Jul 2021 Suspension / Rear

    Defect. Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

    Risk. A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

    Remedy. Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed o

  • 20V675000 Mar 2021 Suspension / Rear

    Defect. Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

    Risk. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    Remedy. Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

  • 20V692000 Nov 2020 Power Train / Axle Assembly / Axle Shaft

    Defect. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

    Risk. The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

    Remedy. Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for t

  • 19V435000 Jun 2019 Suspension / Rear

    Defect. Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

    Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

    Remedy. Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

  • 17E048000 Aug 2017 Wheels / Hub

    Defect. Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

    Risk. A loss of the wheel or wheel end can increase the risk of a crash.

    Remedy. Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

  • 16V245000 Apr 2016 Suspension / Rear

    Defect. Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

    Risk. A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

    Remedy. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedWindshield trim molding item detachment20232024
ClosedExhaust odor in passenger cab20172023
ClosedFord explorer exhaust odor20162017
ClosedFront brake hose failure20152018

Manufacturer communications 130

Ford filed 130 service communications for this car with NHTSA.

  • Some vehicles transmission will experience, after a cold soak or an extended period with…
  • Some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming

Crash ratings by version

VersionOverallFrontSideRollover
Ford Explorer 4 DR SUV AWD★★★★★★★★★★★★★★★★★★★☆
Ford Explorer 4 DR SUV FWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

YouTube repair topics

100 videos about the 2011–2019 Ford Explorer, 25.8M views.

TopicVideosViews
Cooling system11.2M
Windows, doors & mirrors6669K
Intake, EGR & engine sensors5668K
Steering & suspension4485K
Infotainment, battery & electrical4416K
Heat, A/C & blend door1390K
Death wobble & steering2371K
Gauges, lights & wiring2361K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2011221348135,179Steering
2012111190158,344Steering
2013195421178,311Engine
2014235488189,339Engine
2015267582224,309Engine
2016407888216,294Engine
2017185464238,056Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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