The Lemon IndexAll carsFordCrown Victoria2011
20092nd generation
One of the most reliable · most complaints: steering
Fewest complaints of its generation (2nd generation).
13 owner complaints, first 3 years 19 mpg combined, EPA
Similar cars, same year
2011 Toyota Avalon 1282011 Chevrolet Impala 1232011 Nissan Maxima 32
Lemon Index: 100 = the average car, lower is better.
When problems show up
Only 11 complaints listed a mileage: too few to say when problems show up.
Questions to ask the seller
- Were recalls 14V704000 (steering) and 13V385000 (steering) done? Ask for the dealer printout, or check the VIN.
- Any steering noise, wander or power-steering warning? Has the steering rack or pump been replaced?
- Do the seats adjust, heat and lock in place properly?
- Any clunks over bumps or uneven tire wear? Were struts, shocks or control arms replaced?
- Ford sent dealers 21 repair notes for this car. Was this one done: “The lower intermediate steering shaft, has corrosion of swing link joints, combined with…”?
From this year's own recalls, top problems, top repair bills and Ford's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 13 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 10K to 54K miles (16K to 87K km) on the car (11 of all 13 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
Inspection found the lower column bushing dislodged from tube and shaft working out of spline.
2011 Ford Crown Victoria owner · NHTSA complaint 10476621
More owner reports
Inspection found lower bushing of steering column dislodged and shaft working out of spline.
NHTSA complaint 10476620
Problems Ford told dealers about
Ford sent dealers 21 repair notes for this car. The ones about its biggest problems:
- The lower intermediate steering shaft, has corrosion of swing link joints, combined with…
- Swing link joints on lower intermediate steering shaft, has corrosion, and combined with…
- For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 2
- Steering · recall issued 2014
The prior repairs may not have been correctly performed.
- Steering · recall issued 2013
The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri,…
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Every Ford Crown Victoria recall, all years · All Ford recalls
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ford Crown Victoria 4 DR RWD | not rated | not rated | not rated | ★★★★★ |
Fuel cost and engines
About $3,150 (USD) a year in fuel (EPA estimate at U.S. prices, 15,000 miles or 24,000 km a year). Engines: 4.6L 8-cyl.
Every Ford Crown Victoria year. 2011 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average or too few complaints to score.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2011 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/ford-crown-victoria/?y=2011" title="Ford Crown Victoria reliability by model year (The Lemon Index)" width="100%" height="284" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/ford-crown-victoria/2011/">Lemon Index</a> (2011 Ford Crown Victoria reliability)</p>Quick answers
Is the 2011 Ford Crown Victoria reliable?
Yes, it is one of the most reliable by government complaints. It drew about a fifth as many complaints as the average car filed with NHTSA in its first 3 years, per car sold (Lemon Index 21; 100 is average, lower is better).
What are the most common 2011 Ford Crown Victoria problems?
In owner complaints to the government, the parts named most are steering (46%), seats (31%) and suspension (23%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2011 Ford Crown Victoria have?
2 safety recalls (latest: steering). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2011 Ford Crown Victoria get?
19 mpg combined, depending on the engine (EPA estimate).
Does the 2011 Ford Crown Victoria have transmission problems?
Transmission and drivetrain issues aren't among its top 5 complaint areas.
How much does the 2011 Ford Crown Victoria cost in fuel a year?
About $3,150 a year, by the EPA's current estimate.
What engines does the 2011 Ford Crown Victoria have?
4.6L 8-cyl.
Is there a better Ford Crown Victoria year than the 2011?
Not nearby: the 2011 drew the fewest complaints per car sold of the Ford Crown Victoria years within 3 model years of it.
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works