The Lemon Index

All cars · Dodge Durango · 2020

2020 Dodge Durango. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index31100 = average car
Complaints17NHTSA, first 3 years
Sold57,828U.S. model year
Per 100K sold29complaints
Year rank#1 of 21#1 = fewest complaints

Engines and drivetrains 5

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 8-spdRWD19 / 26 / 21Regular$2,950
3.6L 6-cylAuto 8-spdAWD18 / 25 / 21Regular$2,950
5.7L 8-cylAuto 8-spdRWD14 / 22 / 17Midgrade$4,200
5.7L 8-cylAuto 8-spdAWD14 / 22 / 17Midgrade$4,200
6.4L 8-cylAuto 8-spdAWD13 / 19 / 15Premium$5,150

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 11,200 and 77,500 miles. Median 30,000, from 7 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Lights47%
Body structure24%
Electrical18%
Speed control18%
Steering6%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
5503401

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 21V280000 Apr 2021 Air Bags / Critical Fasteners

    Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

    Risk. A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

    Remedy. Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

  • 20V191000 Sep 2020 Back Over Prevention / Sensing System / Camera

    Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedActive head rest inadvertent deployment20192026

Manufacturer communications 494

Dodge filed 494 service communications for this car with NHTSA.

  • SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
  • Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication…
  • Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging…

Crash ratings by version

VersionOverallFrontSideRollover
Dodge Durango SUV 4WD★★★★☆★★★★☆★★★★★★★★☆☆
Dodge Durango SUV RWD★★★★☆★★★★☆★★★★★★★★★☆
Dodge Durango SRT SUV AWDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
20171238968,761Lights
20181339065,947Electrical
2019865967,599Electrical
2020311757,828Lights
20211499565,936Lights
2022594155,433Lights
2023393269,196Lights

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data