The Lemon Index

All cars · Dodge Durango · 2014

2014 Dodge Durango. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index197100 = average car
Complaints139NHTSA, first 3 years
Sold64,398U.S. model year
Per 100K sold216complaints
Year rank#12 of 21#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 8-spdRWD18 / 25 / 20Regular$3,100
3.6L 6-cylAuto 8-spd4WD17 / 24 / 19Regular$3,300
5.7L 8-cylAuto 8-spdRWD14 / 22 / 17Midgrade$4,200
5.7L 8-cylAuto 8-spd4WD14 / 22 / 16Midgrade$4,450

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 39,800 and 85,000 miles. Median 63,000, from 534 complaints with a mileage.

SystemMedianMiddle halfComplaints
Lights60,00044,800–75,000186
Seats70,00052,000–100,000103
Electrical65,00036,500–88,00099
Engine54,00011,800–74,40060
Airbags66,50045,000–98,00049

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical29%
Transmission & drivetrain19%
Engine17%
Lights12%
Airbags11%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
78323952015

As reported by owners to NHTSA. Not verified.

Recall campaigns 11

  • 18V332000 May 2018 Electrical System / Wiring

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

    Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d

  • 17V741000 Nov 2017 Electrical System / Alternator/Generator/Regulator

    Defect. Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

  • 17V572000 Sep 2017 Service Brakes

    Defect. Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    Risk. If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

  • 17V435000 Jul 2017 Electrical System / Alternator/Generator/Regulator

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Remedy. Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

  • 15V461000 Jul 2015 Equipment / Electrical / Radio/Tape Deck/Cd Etc.

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Risk. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Remedy. Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability,

  • 14V643000 Oct 2014 Seat Belts

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

    Risk. If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

    Remedy. Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

  • 14V636000 Oct 2014 Electronic Stability Control (Esc)

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

    Risk. If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.

  • 14V634000 Oct 2014 Electrical System / Alternator/Generator/Regulator

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Remedy. Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

  • 14V391000 Jul 2014 Electrical System / Wiring

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

    Risk. If the vanity lamp wiring shorts, there is an increased risk of fire.

    Remedy. Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

  • 14V293000 Jun 2014 Vehicle Speed Control / Accelerator Pedal

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after th

    Risk. The unintended continued acceleration may increase the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

  • 14V154000 Apr 2014 Service Brakes

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

    Risk. The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1

NHTSA investigations

StatusSubjectOpenedClosed
ClosedSeat belt retraction20192021
ClosedActive head rest inadvertent deployment20192026
ClosedVehicle rollaway20162024
ClosedPowered vehicle rollaway20152016
ClosedPost 14v-391 headliner fires20152016
ClosedSoftware security vulnerability20152016

Manufacturer communications 372

Dodge filed 372 service communications for this car with NHTSA.

  • Various vehicles are experiencing loss of oil, and possibly an oil leakage pooling in engine…
  • "pentastar oil filter adapter before replacing this part, please call any one of the following…
  • Flash: Vehicle Enhancement This bulletin involves updating the Body Control Module (BCM) software

Crash ratings by version

VersionOverallFrontSideRollover
Dodge Durango SUV 2WD★★★★☆★★★★☆★★★★★★★★★☆
Dodge Durango SUV 4WD★★★★☆★★★★☆★★★★★★★★☆☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
201149330852,269Electrical
201246924242,589Electrical
201326919860,727Electrical
201419713964,398Electrical
201521613764,186Lights
20161379468,474Lights
20171238968,761Lights

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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