The Lemon Index
200120032nd generation
About average · most complaints: engine
Fewest complaints of its generation (2nd generation).
31 owner complaints, first 3 years 19–21 mpg combined, EPA
Similar cars, same year
2002 Chrysler 300M 1122002 Oldsmobile Intrigue2002 Hyundai Tiburon
Lemon Index: 100 = the average car, lower is better.
When problems show up
Only 18 complaints listed a mileage: too few to say when problems show up.
Questions to ask the seller
- Were recall 03V035000 (seats) done? Ask for the dealer printout, or check the VIN.
- Any oil burning, leaks or check-engine lights? Ask for oil-change records.
- Do all the lights, screens and power features work? Has the battery, alternator or any wiring been replaced?
- Do the brakes feel even, with no ABS or brake warning light? When were the pads and brake fluid last done?
- Chrysler sent dealers 75 repair notes for this car. Was this one done: “Subject regarding front door speaker wiring incorrectly installed”?
From this year's own recalls, top problems, top repair bills and Chrysler's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 31 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 15K to 47K miles (24K to 76K km) on the car (18 of all 31 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
While the consumer was driving the vehicle shout down without warning.
2002 Chrysler Concorde owner · NHTSA complaint 566603
More owner reports
While traveling at 30 mph vehicle lost power, causing it to strike a curb. Vehicle was towed, and the engine was found to be defective.
NHTSA complaint 10109198
Electrical system failed intermittently, causing the battery to become inoperative. The cause of the problem not specified.
NHTSA complaint 10044542
Problems Chrysler told dealers about
Chrysler sent dealers 75 repair notes for this car. The ones about its biggest problems:
- Subject regarding front door speaker wiring incorrectly installed
- Information regarding 3.5l engine suspect connecting rod bearing.*yhi
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 1
- Seats · recall issued 2003
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Every Chrysler Concorde recall, all years · All Chrysler recalls
Government investigations
- ClosedThrottle control failure2003
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash stars (older test): front ★★★★☆ · side ★★★★☆ · rollover —
Fuel cost and engines
About $2,850–$3,150 (USD) a year in fuel (EPA estimate at U.S. prices, 15,000 miles or 24,000 km a year). Engines: 2.7L 6-cyl, 3.5L 6-cyl.
Every Chrysler Concorde year. 2002 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average or too few complaints to score.
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Put this chart on your site, blog or forum. Free, with the credit line built in; the 2002 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/chrysler-concorde/?y=2002" title="Chrysler Concorde reliability by model year (The Lemon Index)" width="100%" height="284" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/chrysler-concorde/2002/">Lemon Index</a> (2002 Chrysler Concorde reliability)</p>Quick answers
Is the 2002 Chrysler Concorde reliable?
About average by government complaints. It drew about the average number of complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 96; 100 is average, lower is better).
What are the most common 2002 Chrysler Concorde problems?
In owner complaints to the government, the parts named most are engine (32%), electrical (10%) and brakes (10%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2002 Chrysler Concorde have?
1 safety recall (latest: seats). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2002 Chrysler Concorde get?
19 to 21 mpg combined, depending on the engine (EPA estimate).
Does the 2002 Chrysler Concorde have transmission problems?
Transmission and drivetrain issues make up 10% of its owner complaints.
How much does the 2002 Chrysler Concorde cost in fuel a year?
About $2,850 to $3,150 a year, by the EPA's current estimate.
What engines does the 2002 Chrysler Concorde have?
2.7L 6-cyl, 3.5L 6-cyl.
Is there a better Chrysler Concorde year than the 2002?
Not nearby: the 2002 drew the fewest complaints per car sold of the Chrysler Concorde years within 3 model years of it.
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works