The Lemon IndexAll cars · Chevrolet · Chevrolet Silverado 2500HD/3500HD
2024 Chevrolet Silverado 2500HD/3500HD problems, engines and recalls.
Owners filed 196 complaints with the government about the 2024 Chevrolet Silverado 2500HD/3500HD, most often about electrical (38%).
Which engine is in it
189 of the 196 complaints have a VIN we could decode, which tells us the engine.
| Engine | Share | Complaints | What they name most |
|---|---|---|---|
| 6.6 Duramax L5P diesel | 58% | 110 | electrical 36%, transmission & drivetrain 24%, brakes 22% |
| 6.6 V8 gas (L8T) | 42% | 79 | too few to split |
Each diesel's page: Duramax L5P.
Nearby model years
What owners complain about
Share of this year's complaints that name each area.
When problems show up
Half of the owners who gave a mileage reported the problem between 1,500 and 54,000 miles; the middle report was at 12,000 miles (34 complaints with a mileage).
How serious
| Crashes | Fires | Injury reports | Death reports | Towed |
|---|---|---|---|---|
| 6 | 1 | 3 | 1 | 4 |
As reported by owners to NHTSA, not verified.
In owners' words
Air bag light is on and the airbags will not deploy if there is an accident. There is a service bulletin currently for it to include all the way up to 2024 year models for the Chevrolet Silverado 2500. Bulletin No.: 21-NA-005.
2024 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11774677
Instrument cluster black out, flickering brightly, and beeping distracting driver. Can not see safety warnings, speed, gear shifting, seat belt status , and more. This creates confusion, distraction, and flashes brightly while driving at night. It is blinding and a safety issue.
2024 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11769093
Recall on my truck. The truck batteries were damaged due to updates from GM. GM did not cover the repair costs of the batteries due to the recall.
2024 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11768425
Recalls 4
26V530000 Aug 2026 Tires
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Fix. Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
24V894000 Nov 2024 Latches/Locks/Linkages
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Fix. Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansi
24V060000 Feb 2024 Latches/Locks/Linkages
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Fix. Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
23V549000 Aug 2023 Steering
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Fix. Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
NHTSA recalls for this model year under every name these trucks are filed under. A recall that names an engine applies only to trucks with it. Free at any dealer: check the VIN.
Quick answers
Is the 2024 Silverado HD reliable?
We can't score it per truck (heavy-duty sales aren't reported apart from the half-ton). Owners filed 196 complaints about it, most often about electrical (38% of them). Compare the diesel generations on their engine pages.
What engine does the 2024 Silverado HD have?
By the VINs in owner complaints: 6.6 Duramax L5P diesel (58%), 6.6 V8 gas (L8T) (42%).
How many recalls does the 2024 Chevrolet Silverado 2500HD/3500HD have?
4. Recall repairs are free at any dealer; check the truck's VIN at nhtsa.gov/recalls.
The whole-line score for 2024, mostly half-tons: 2024 Chevrolet Silverado.
No Lemon Index score: automakers report heavy-duty pickup sales together with the half-ton (one F-Series, Ram or Silverado number), so there is no honest per-truck denominator. These are counts and shares of owner complaints, not failure rates. Complaints: NHTSA owner complaints filed under the truck's 2500/3500 (F-250/F-350) names, all years filed, one per complaint number. Engine: decoded from the complaint's VIN (position 8 is the engine code) with NHTSA's vPIC decoder. Complaints filed as just “Silverado” or “Sierra” are left out (they mix 1500s and HDs). Older trucks have had more years to collect complaints, and popular years draw more because more were sold.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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