The Lemon IndexAll cars · Chevrolet · Chevrolet Silverado 2500HD/3500HD
2023 Chevrolet Silverado 2500HD/3500HD problems, engines and recalls.
Owners filed 63 complaints with the government about the 2023 Chevrolet Silverado 2500HD/3500HD, most often about transmission & drivetrain (43%).
Which engine is in it
62 of the 63 complaints have a VIN we could decode, which tells us the engine.
| Engine | Share | Complaints | What they name most |
|---|---|---|---|
| 6.6 Duramax L5P diesel | 68% | 42 | transmission & drivetrain 57%, electrical 26%, engine 17% |
| 6.6 V8 gas (L8T) | 32% | 20 | too few to split |
Each diesel's page: Duramax L5P.
Nearby model years
What owners complain about
Share of this year's complaints that name each area.
How serious
| Crashes | Fires | Injury reports | Death reports | Towed |
|---|---|---|---|---|
| 0 | 2 | 1 | 0 | 1 |
As reported by owners to NHTSA, not verified.
In owners' words
Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.
2023 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11736161
GM should be ashamed of themselves not covering the shift to park issue that they have created. This is a known issue and should be recalled. It is impacting thousands of consumers.
2023 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11724985
My key refuses to come out of the ignition caused by a parking sensor is what Chevy told me. I feel it is a safety hazard because I have to leave my truck idling and take the risk of the truck not registering it’s in park and moving on its.
2023 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11723995
Recalls 1
24V060000 Feb 2024 Latches/Locks/Linkages
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Fix. Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA recalls for this model year under every name these trucks are filed under. A recall that names an engine applies only to trucks with it. Free at any dealer: check the VIN.
Quick answers
Is the 2023 Silverado HD reliable?
We can't score it per truck (heavy-duty sales aren't reported apart from the half-ton). Owners filed 63 complaints about it, most often about transmission & drivetrain (43% of them). Compare the diesel generations on their engine pages.
What engine does the 2023 Silverado HD have?
By the VINs in owner complaints: 6.6 Duramax L5P diesel (68%), 6.6 V8 gas (L8T) (32%).
How many recalls does the 2023 Chevrolet Silverado 2500HD/3500HD have?
1. Recall repairs are free at any dealer; check the truck's VIN at nhtsa.gov/recalls.
The whole-line score for 2023, mostly half-tons: 2023 Chevrolet Silverado.
No Lemon Index score: automakers report heavy-duty pickup sales together with the half-ton (one F-Series, Ram or Silverado number), so there is no honest per-truck denominator. These are counts and shares of owner complaints, not failure rates. Complaints: NHTSA owner complaints filed under the truck's 2500/3500 (F-250/F-350) names, all years filed, one per complaint number. Engine: decoded from the complaint's VIN (position 8 is the engine code) with NHTSA's vPIC decoder. Complaints filed as just “Silverado” or “Sierra” are left out (they mix 1500s and HDs). Older trucks have had more years to collect complaints, and popular years draw more because more were sold.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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