The Lemon Index

All cars · Chevrolet Express · 2018

2018 Chevrolet Express. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index9100 = average car
Complaints6NHTSA, first 3 years
Sold66,963U.S. model year
Per 100K sold9complaints
Complaint rank#3 of 10among the 10 scored Chevrolet Express model years (2010–2021); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 7,200 and 12,600 miles. Median 7,283, from 5 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical33%
Brakes33%
Suspension17%
Transmission & drivetrain17%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
601001

As reported by owners to NHTSA. Not verified.

Recall campaigns 6

  • 21V115000 Feb 2021 Tires

    Defect. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

    Risk. Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

    Remedy. GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

  • 19V428000 Jun 2019 Equipment

    Defect. Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

    Risk. The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

    Remedy. Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

  • 19V387000 May 2019 Visibility / Glass, Side/Rear

    Defect. General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk. Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

    Remedy. GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

  • 18V655000 Sep 2018 Electrical System

    Defect. General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

    Risk. If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

    Remedy. GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

  • 18V509000 Aug 2018 Tires / Pressure Monitoring And Regulating Systems

    Defect. General Motors LLC (GM) is recalling certain 2018 Chevrolet Express and GMC Savana vehicles with certain combinations of front-tire and gross-vehicle-weight option codes. The Tire Pressure Monitoring System (TPMS) may be incorrectly calibrated, causing the TPMS warning lamp to illuminate when tire pressure reaches 37 PSI, not 41 PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

    Risk. If the low tire pressure telltale is not illuminated at the correct tire pressure, the driver may have less time to react to a low-tire-pressure situation, which could affect the driver's ability to control the vehicle in certain situations and could increase the risk of a crash.

    Remedy. GM will notify owners, and dealers will check the PSI information on the remote control door lock receiver (RCDLR) and tire placard match, and if the information is different the RCDLR will be reprogrammed. This repair will be done free of charge. The recall began August 27, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's n

  • 18V267000 Apr 2018 Equipment

    Defect. General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could ca

    Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Remedy. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

NHTSA investigations

StatusSubjectOpenedClosed
Closed6l90 transmission failure20232025

Manufacturer communications 1000

Chevy filed 1000 service communications for this car with NHTSA.

Crash ratings by version

VersionOverallFrontSideRollover
Chevrolet Express Cargo G2500 VAN RWDnot ratednot ratednot ratednot rated
Chevrolet Express Cargo G3500 VAN RWDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

YouTube repair topics

200 videos about the 1996–2024 Chevrolet Express, 16.4M views.

TopicVideosViews
Intake, EGR & engine sensors6641K
Heat, A/C & blend door10607K
Windows, doors & mirrors6420K
Cooling system6392K
Infotainment, battery & electrical8374K
Oil changes & service4315K
Steering & suspension3186K
Fuel pump, filter & tank3173K

Nearby model years

YearLemon IndexComplaintsSoldTop system
20159663,382Suspension
2016161168,007Body structure
201712969,164Brakes
20189666,963Electrical
202117844,357Fuel system

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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