The Lemon Index

All cars · Chevrolet Express · 2011

2011 Chevrolet Express. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index6100 = average car
Complaints5NHTSA, first 3 years
Sold71,943U.S. model year
Per 100K sold7complaints
Complaint rank#1 of 10among the 10 scored Chevrolet Express model years (2010–2021); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 4,800 and 74,955 miles. Median 55,800, from 5 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine40%
Transmission & drivetrain20%
Fuel system, diesel20%
Brakes20%
Brakes20%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
510100

As reported by owners to NHTSA. Not verified.

Recall campaigns 7

  • 18V267000 Apr 2018 Equipment

    Defect. General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could ca

    Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Remedy. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

  • 14V500000 Aug 2014 Fuel System, Other

    Defect. General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.

    Risk. A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.

    Remedy. GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.

  • 14V117000 Mar 2014 Air Bags / Frontal

    Defect. General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety

    Risk. In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

    Remedy. GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.

  • 13V225000 May 2013 Fuel System, Other

    Defect. General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.

    Risk. A short at the connector may cause overheating, resulting in an increased risk of fire.

    Remedy. GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.

  • 13V080000 Mar 2013 Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices

    Defect. General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.

    Risk. If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.

    Remedy. Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.

  • 11V275000 May 2011 Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, And Fittings

    Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A CLEARANCE CONDITION IN WHICH THE RIGHT REAR BRAKE HOSE MAY CONTACT THE TIRE OR WHEEL RIM. IF THE BRAKE HOSE REPEATEDLY CONTACTS THE TIRE OR WHEEL RIM, A HOLE COULD BE WORN IN THE BRAKE HOSE.

    Risk. A DAMAGED BRAKE HOSE MAY REDUCE THE EFFECTIVENESS OF THE REAR BRAKES AND INCREASE THE DISTANCE REQUIRED TO STOP THE VEHICLE. AN INCREASED BRAKING DISTANCE MAY INCREASE THE RISK OF A CRASH.

    Remedy. DEALERS WILL SECURE THE RIGHT REAR BRAKE HOSE TO ENSURE SUFFICIENT CLEARANCE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 13, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR WWW.GMOWNERCENTER.COM.

  • 11V007000 Jan 2011 Suspension / Rear / Axle / Spindle

    Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

    Risk. THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

    Remedy. DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Manufacturer communications 1712

Chevy filed 1712 service communications for this car with NHTSA.

  • Buick/cadillac/chevrolet/gmc/hummer/pontiac/saab: oil consumption and/or exhaust…
  • There is an intermittent engine light on due to five possible internal trouble codes
  • There is a vibration when driving at highway speeds and there could be a transmission fluid…

Crash ratings by version

VersionOverallFrontSideRollover
Chevrolet Express Cargo 1500 VAN AWDnot ratednot ratednot ratednot rated
Chevrolet Express Cargo 1500 VAN RWDnot ratednot ratednot ratednot rated
Chevrolet Express Cargo 2500 VAN RWDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Engines and drivetrains 5

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
4.3L 6-cylAuto 4-spdRWD15 / 20 / 17Regular$3,650
4.8L 8-cylAuto 6-spdRWD11 / 17 / 13Regular$4,800
5.3L 8-cylAuto 4-spdRWD13 / 18 / 15Regular$4,150
5.3L 8-cylAuto 4-spdAWD13 / 17 / 14Regular$4,450
6.0L 8-cylAuto 6-spdRWD10 / 16 / 12Regular$5,200

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 1996–2024 Chevrolet Express, 16.4M views.

TopicVideosViews
Intake, EGR & engine sensors6641K
Heat, A/C & blend door10607K
Windows, doors & mirrors6420K
Cooling system6392K
Infotainment, battery & electrical8374K
Oil changes & service4315K
Steering & suspension3186K
Fuel pump, filter & tank3173K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2008–1586,986Brakes
2009–754,293Tires
2010171159,753Engine
20116571,943Engine
201211976,628Brakes
2013111179,087Engine
2014141279,352Airbags

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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