The Lemon Index

All cars · Chevrolet Cruze

2011 Chevrolet Cruze.

The 2011 Chevrolet Cruze is about average by owner complaints: 308 complaints in its first 3 years and a Lemon Index of 100, where 100 is the average car. Owners complain most about transmission & drivetrain, it has 7 recalls, and it gets 26 to 32 mpg combined. The best Chevrolet Cruze year is 2019.

100Lemon Index · 100 = average car

About average.

Best year 2019 · Worst year 2012

Chevrolet Cruze
Photo shows a Chevrolet Cruze. Alexander Migl, Wikimedia Commons · CC BY-SA 4.0 · background removed

Before you buy. What matters most for this car.

Owner complaints308first 3 years
Fuel economy26–32 mpgcombined, EPA
Crash test★★★★★NHTSA overall

Fixes owners look up most.

From 100 YouTube videos about the 2011–2016 Chevy Cruze, 23.0M views. The 2011 is the same generation.

  1. Oil changes & service1.8M views
    How to Diagnose and Fix Service Stabilitrak Traction Control Problem 2011 - 2015 Chevy CruzeHow to Diagnose and Fix Service Stabilitrak Traction Control Problem 2011 - 2015 Chevy CruzeDeuceLiter · 1.3M views · 4 videos
  2. Heat, A/C & blend door956K views
    Fixing 'AC Off Due to High Engine Temp' Error on 2011 Chevy CruzeFixing 'AC Off Due to High Engine Temp' Error on 2011 Chevy CruzeFixologist Unscripted · 780K views · 3 videos
  3. Cooling system871K views
    How to Replace Coolant By-Pass Hose 2011-2015 Chevy CruzeHow to Replace Coolant By-Pass Hose 2011-2015 Chevy CruzeTRQ · 189K views · 7 videos
  4. Infotainment, battery & electrical841K views
    2011-2015 CHEVY CRUZE SERVICE TRACTION CONTROL (STABILITRAK) & RADIO TURNS OFF FIX!!2011-2015 CHEVY CRUZE SERVICE TRACTION CONTROL (STABILITRAK) & RADIO TURNS OFF FIX!!Falcon's Garage · 390K views · 5 videos
Show 4 more
  1. Oil leaks & gaskets780K views
    How to Replace Valve Cover 2011-2015 Chevy CruzeHow to Replace Valve Cover 2011-2015 Chevy CruzeTRQ · 294K views · 5 videos
  2. Intake, EGR & engine sensors452K views
    How to Replace Intake Manifold 2011-2015 Chevy CruzeHow to Replace Intake Manifold 2011-2015 Chevy CruzeTRQ · 194K views · 3 videos
  3. Windows, doors & mirrors437K views
    How to Replace Front Window Regulator 2011-2015 Chevrolet CruzeHow to Replace Front Window Regulator 2011-2015 Chevrolet CruzeTRQ · 219K views · 3 videos
  4. Transmission & shifter294K views
    How to Service the auto transmission on the Chevrolet Cruze 2011 to 2015How to Service the auto transmission on the Chevrolet Cruze 2011 to 2015Haynes Manuals · 158K views · 2 videos

Before you buy, watch

Views show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them.

How serious. Out of 732 owner complaints, owners reported:

38crashes
30injuries
20fires
23tows

What owners complain about most. From owner complaints to the government.

transmission & drivetrain28%
engine27%
electrical12%
speed control11%
engine11%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Chevrolet Cruze year →

When owners reported problems. From owner complaints to the government.

half by 55K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 24K to 89K miles on the car (579 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • engine complaints mostly came at 40K–97K miles
  • transmission & drivetrain complaints mostly came at 21K–91K miles
  • electrical complaints mostly came at 28K–90K miles

Recalls 7

  • electrical 2016

    As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta.

  • brakes 2013

    In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

  • fuel system, gasoline 2012

    GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012.

Show all 7 recalls
  • engine 2012

    GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012.

  • transmission & drivetrain 2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR …

  • steering 2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011.

  • steering 2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES.

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Chevy told dealers about

Chevy sent dealers 1658 repair notes for this car. The ones about its biggest problems:

  • Information on checking, adjusting, or installing of the timing chain
  • There may be a lack of power or a rattle noise from the engine with stored trouble codes
  • Check engine light is on with multiple trouble codes possibly stored

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • ClosedChapman chevrolet / cruze engine recall2012–2014
  • ClosedEngine compartment fire2012

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlStandard
Collision warningNot offered
Lane departure warningNot offered
NHTSA front crash test of the 2011 Chevrolet Cruze
Front crash test · NHTSA
Crash test details
VersionOverallFrontSideRollover
Chevrolet Cruze 4 DR FWD★★★★★★★★★★★★★★★★★★★☆
Fuel cost and engines

About $2000–2450 a year in fuel (EPA estimate). Engines: 1.4L 4-cyl, 1.8L 4-cyl.

In owners' words

The fly wheel became loose causing friction and heat. Heat from the friction of the fly wheel caused the clutch to melt.

2011 Chevrolet Cruze owner · NHTSA complaint 10523586
More owner reports

I have a 2011 chevy Cruze ltz and I was just wondering if it was normal in the cold weather that the rpm gauge goes all the way up to 3500 rpms before shifting into the next gear?

NHTSA complaint 10494790

Engine shaking violently while idling. Stabiltrak warning on. Acting like it was going to die. Scared it would die while in traffic.

NHTSA complaint 10644628

Quick answers

Is the 2011 Chevrolet Cruze reliable?

About average by government complaints. It drew about the average number of complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 100; 100 is average, lower is better). The best Chevrolet Cruze year by this measure is 2019.

What are the most common 2011 Chevrolet Cruze problems?

In owner complaints to the government, the parts named most are transmission & drivetrain (28%), engine (27%) and electrical (12%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2011 Chevrolet Cruze have?

7 safety recalls (latest: electrical). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2011 Chevrolet Cruze get?

26 to 32 mpg combined, depending on the engine (EPA estimate).

Is the 2011 Chevrolet Cruze safe?

NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.

At what mileage do 2011 Chevrolet Cruze problems start?

Half of the owners who gave a mileage reported the problem between 24,000 and 89,300 miles. The middle report was at 55,000 miles, from 579 complaints.

Does the 2011 Chevrolet Cruze have transmission problems?

Transmission and drivetrain issues make up 28% of its owner complaints.

How much does the 2011 Chevrolet Cruze cost in fuel a year?

About $2000 to $2450 a year, by the EPA's current estimate.

What engines does the 2011 Chevrolet Cruze have?

1.4L 4-cyl, 1.8L 4-cyl.

What Chevrolet Cruze year is better than the 2011?

By owner complaints per car sold, the best recent years are 2019, 2018 and 2015.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data