The Lemon Index

All cars · Chevrolet Captiva · 2012

2012 Chevrolet Captiva. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index52100 = average car
Complaints21NHTSA, first 3 years
Sold36,935U.S. model year
Per 100K sold57complaints
Complaint rank#2 of 3among the 3 scored Chevrolet Captiva model years (2012–2014); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 35,083 and 58,480 miles. Median 48,000, from 20 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical67%
Transmission & drivetrain10%
Speed control10%
Airbags10%
Engine5%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
2101000

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 12V301000 Jun 2012 Parking Brake

    Defect. GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET CAPTIVA SPORT PASSENGER VEHICLES MANUFACTURED FROM APRIL 26, 2012, THROUGH MAY 17, 2012. THESE VEHICLES FAIL TO CONFORM TO THE PARK BRAKE PERFORMANCE REQUIREMENTS FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "LIGHT VEHICLE BRAKE SYSTEMS." THE PARK BRAKE CABLE MAY NOT BE FULLY SEATED IN ITS CONNECTOR AND MAY SEPARATE FROM THE CONNECTOR. IF THIS OCCURS, THE PARK BRAKE WILL BECOME INOPERATIVE AND WILL NOT HOLD THE VEHICLE.

    Risk. IF THE VEHICLE IS ON AN UNEVEN SURFACE, THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND A CRASH.

    Remedy. GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND ENSURE THAT THE PARK BRAKE CABLES ARE CONNECTED AND SECURE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

  • 11V591000 Dec 2011 Steering / Hydraulic Power Assist / Power Steering Fluid

    Defect. GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIR’S MELTING POINT.

    Risk. AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.

    Remedy. GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MAR

Manufacturer communications 1252

Chevy filed 1252 service communications for this car with NHTSA.

  • Gmc/buick/chevrolet: transmission slips when in reverse or not in reverse, 3rd gear or no 3rd…
  • Gmc/chevrolet/buick: transmission pump needs inspecting due to engine cranking but fails to…
  • On some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are

Crash ratings by version

VersionOverallFrontSideRollover
Chevrolet Captiva SUV AWDnot ratednot ratednot rated★★★★☆
Chevrolet Captiva SUV FWDnot ratednot ratednot rated★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto 6-spdFWD20 / 28 / 23Regular$2,700
3.0L 6-cylAuto 6-spdFWD17 / 24 / 19Regular$3,300
3.0L 6-cylAuto 6-spdAWD16 / 22 / 18Regular$3,450

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2012–2015 Chevrolet Captiva, 4.7M views.

TopicVideosViews
Gauges, lights & wiring2202K
Transmission & shifter3122K
Infotainment, battery & electrical6121K
Cooling system176K
Heat, A/C & blend door175K
Timing chain & engine230K
No-start: theft light, key & ignition127K
Oil changes & service325K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2011–1–Transmission & drivetrain
2012522136,935Electrical
2013382247,600Electrical
2014703135,368Electrical
2015–4–Steering

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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