The Lemon Index

All cars · Cadillac XT5 · 2020

2020 Cadillac XT5. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index25100 = average car
Complaints9NHTSA, first 3 years
Sold35,223U.S. model year
Per 100K sold26complaints
Complaint rank#4 of 6among the 6 scored Cadillac XT5 model years (2017–2022); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 3,000 and 25,991 miles. Median 8,250, from 5 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Steering44%
Engine22%
Transmission & drivetrain22%
Lights11%
Wipers & visibility11%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
900000

As reported by owners to NHTSA. Not verified.

Recall campaigns 5

  • 22V709000 Sep 2022 Back Over Prevention / Sensing System / Camera

    Defect. General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

    Risk. An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy. Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

  • 21V115000 Feb 2021 Tires

    Defect. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

    Risk. Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

    Remedy. GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

  • 20V684000 Nov 2020 Tires

    Defect. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

    Risk. Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

    Remedy. GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800

  • 20V639000 Oct 2020 Fuel System, Gasoline / Delivery / Fuel Pump

    Defect. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

    Risk. Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

    Remedy. GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

  • 20V446000 Jul 2020 Air Bags / Side/Window / Curtain / Inflator

    Defect. General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

    Risk. If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

    Remedy. GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedRear-view camera failure20222022

Manufacturer communications 879

Cadillac filed 879 service communications for this car with NHTSA.

  • This informational bulletin provides information on Internal Engine Noise or Damage After Oil…
  • This Preliminary information communicates to perform a transmission fluid drain and fill to…

Crash ratings by version

VersionOverallFrontSideRollover
Cadillac XT5 SUV AWD★★★★★★★★★★★★★★★★★★★☆
Cadillac XT5 SUV FWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto (S9)FWD21 / 28 / 24Premium$3,200
2.0L 4-cyl turboAuto (S9)AWD21 / 26 / 23Premium$3,350
3.6L 6-cylAuto (S9)FWD18 / 26 / 21Regular$2,950
3.6L 6-cylAuto (S9)AWD18 / 25 / 20Regular$3,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2017–2025 Cadillac XT5, 9.0M views.

TopicVideosViews
Oil changes & service6270K
Timing chain & engine5223K
Infotainment, battery & electrical6117K
Heat, A/C & blend door2111K
Death wobble & steering1101K
Intake, EGR & engine sensors131K
No-start: theft light, key & ignition110K

Nearby model years

YearLemon IndexComplaintsSoldTop system
20175158107,797Engine
2018352760,565Transmission & drivetrain
2019241349,879Wipers & visibility
202025935,223Steering
202123728,380Steering
202224827,340Backup camera
2023–1726,808Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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