All cars · Cadillac SRX · 2012
2012 Cadillac SRX. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 3,500 and 33,500 miles. Median 16,000, from 39 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Body structure | 17% |
| Speed control | 15% |
| Airbags | 13% |
| Electrical | 13% |
| Engine | 13% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 46 | 8 | 1 | 5 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 3
21V473000 Jun 2021 Suspension / Rear
Defect. General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. O
14V571000 Sep 2014 Suspension / Rear
Defect. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignm
Risk. Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
14V447000 Jul 2014 Seats / Front Assembly / Power Adjust
Defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | Rear toe link adjuster separation | 2020 | 2021 |
Manufacturer communications 1616
Cadillac filed 1616 service communications for this car with NHTSA.
- The front or rear door may not open from the inside or outside handle, the door will not…
- Door lock actuators inoperative - passive entry and/or button press
- Service update for inventory vehicles only
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Cadillac SRX SUV AWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| Cadillac SRX SUV FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
Engines and drivetrains 2
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 3.6L 6-cyl | Auto (S6) | FWD | 17 / 24 / 19 | Regular | $3,300 |
| 3.6L 6-cyl | Auto (S6) | AWD | 16 / 23 / 18 | Regular | $3,450 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2010–2016 Cadillac SRX, 10.8M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 8 | 444K |
| Brakes & ABS | 7 | 330K |
| Timing chain & engine | 5 | 262K |
| Driveshaft, axles & 4x4 | 2 | 237K |
| Transmission & shifter | 4 | 219K |
| Intake, EGR & engine sensors | 6 | 211K |
| Steering & suspension | 5 | 142K |
| Windows, doors & mirrors | 4 | 113K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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