The Lemon Index

All cars · Cadillac SRX · 2012

2012 Cadillac SRX. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index72100 = average car
Complaints46NHTSA, first 3 years
Sold57,485U.S. model year
Per 100K sold80complaints
Complaint rank#3 of 9among the 9 scored Cadillac SRX model years (2004–2016); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 3,500 and 33,500 miles. Median 16,000, from 39 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Body structure17%
Speed control15%
Airbags13%
Electrical13%
Engine13%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
4681500

As reported by owners to NHTSA. Not verified.

Recall campaigns 3

  • 21V473000 Jun 2021 Suspension / Rear

    Defect. General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

    Risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

    Remedy. Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. O

  • 14V571000 Sep 2014 Suspension / Rear

    Defect. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignm

    Risk. Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

    Remedy. GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

  • 14V447000 Jul 2014 Seats / Front Assembly / Power Adjust

    Defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

    Risk. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

    Remedy. GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14

NHTSA investigations

StatusSubjectOpenedClosed
ClosedRear toe link adjuster separation20202021

Manufacturer communications 1616

Cadillac filed 1616 service communications for this car with NHTSA.

  • The front or rear door may not open from the inside or outside handle, the door will not…
  • Door lock actuators inoperative - passive entry and/or button press
  • Service update for inventory vehicles only

Crash ratings by version

VersionOverallFrontSideRollover
Cadillac SRX SUV AWD★★★★★★★★★★★★★★★★★★★☆
Cadillac SRX SUV FWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto (S6)FWD17 / 24 / 19Regular$3,300
3.6L 6-cylAuto (S6)AWD16 / 23 / 18Regular$3,450

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2010–2016 Cadillac SRX, 10.8M views.

TopicVideosViews
Infotainment, battery & electrical8444K
Brakes & ABS7330K
Timing chain & engine5262K
Driveshaft, axles & 4x42237K
Transmission & shifter4219K
Intake, EGR & engine sensors6211K
Steering & suspension5142K
Windows, doors & mirrors4113K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2009–620,237Traction control system
2010824651,094Electrical
2011684656,905Transmission & drivetrain
2012724657,485Body structure
2013795656,776Speed control
2014563453,578Lights
20151107468,850Lights

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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