The Lemon Index

All cars · Buick LaCrosse · 2011

2011 Buick LaCrosse. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index67100 = average car
Complaints48NHTSA, first 3 years
Sold58,474U.S. model year
Per 100K sold82complaints
Complaint rank#6 of 12among the 12 scored Buick LaCrosse model years (2005–2017); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 1,050 and 15,402 miles. Median 5,334, from 39 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical19%
Body structure12%
Transmission & drivetrain10%
Suspension10%
Airbags10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
4880400

As reported by owners to NHTSA. Not verified.

Recall campaigns 4

  • 21V00F000 Dec 2021 Suspension / Rear

    Defect. General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and brea

    Risk. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    Remedy. Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

  • 20V764000 Dec 2020 Suspension / Rear

    Defect. General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when

    Risk. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    Remedy. GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020.

  • 14V447000 Jul 2014 Seats / Front Assembly / Power Adjust

    Defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

    Risk. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

    Remedy. GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14

  • 11V149000 Mar 2011 Visibility / Defroster/Defogger/Hvac System / Windshield / Electrical Heating Element

    Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.

    Risk. IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.

    Remedy. DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Manufacturer communications 1642

Buick filed 1642 service communications for this car with NHTSA.

  • Gmc/chevrolet/cadillac/buick: a door may not open, intermittently, w/the outside handle and/or…
  • There are seat belt problems: difficulty latching and unlatching buckle
  • The malfunction indicator light is on and the transmission may slip due to debris entering the…

Crash ratings by version

VersionOverallFrontSideRollover
Buick Lacrosse 4 DR AWD★★★★★★★★★★★★★★★★★★★☆
Buick Lacrosse 4 DR FWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto (S6)FWD19 / 29 / 23Regular$2,700
3.6L 6-cylAuto (S6)FWD17 / 27 / 20Regular$3,100
3.6L 6-cylAuto (S6)AWD16 / 26 / 20Regular$3,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Nearby model years

YearLemon IndexComplaintsSoldTop system
2008712636,873Electrical
2010855761,178Electrical
2011674858,474Electrical
2012885757,076Electrical
2013392548,798Electrical
2014442551,468Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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