The Lemon Index2017 Audi Q7. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 2
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.0L 4-cyl turbo | Auto (S8) | AWD | 20 / 25 / 22 | Premium | $3,500 |
| 3.0L 6-cyl supercharged | Auto (S8) | AWD | 19 / 25 / 21 | Premium | $3,700 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 10,000 and 67,000 miles. Median 32,300, from 75 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Lights | 67,000 | 58,800–80,000 | 17 |
| Engine | 57,000 | 30,000–108,000 | 7 |
| Electrical | 63,500 | 37,500–74,200 | 18 |
| Steering | 32,300 | 13,500–64,000 | 9 |
| Fuel or ev drive system | 5,000 | 3,600–25,500 | 5 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Brakes | 16% |
| Steering | 14% |
| Fuel or ev drive system | 12% |
| Wheels | 12% |
| Wipers & visibility | 10% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 320 | 7 | 3 | 7 | 0 | 7 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 7
20V149000 Mar 2020 Steering
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Risk. A sudden loss of loss of steering control may increase the risk of a crash.
Remedy. Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
19V035000 Jan 2019 Fuel System, Gasoline / Fuel Injection System / Fuel Rail
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Risk. A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy. Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
16V955000 Dec 2016 Seat Belts / Pretensioner
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk. In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy. Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
16V648000 Sep 2016 Steering / Electric Power Assist System
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Risk. With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Remedy. Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
16V641000 Sep 2016 Seats / Mid/Rear Assembly
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk. If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
Remedy. Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
16V642000 Sep 2016 Electrical System / Software
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy. Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
16V519000 Jul 2016 Air Bags / Frontal / Sensor/Control Module-Inactive
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk. Air bags that deploy with excessive force may increase the risk of injury.
Remedy. Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
Manufacturer communications 1245
Audi filed 1245 service communications for this car with NHTSA.
- Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013
- Complaints of steering wheel vibration and/or steering wheel oscillation at a speed range of 55
- Steering wheel shimmy, vibration and/or oscillation
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Audi Q7 SUV AWD | not rated | not rated | not rated | not rated |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Optional |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
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