Volkswagen Routan reliability: problems and recalls.

Complaints and recalls by model year

Popular years draw more complaints partly because more were sold. We don't have usable sales for this model, so these are counts, not a score.

What owners complain about

When problems show up

Half of the owners who gave a mileage reported the problem between 40,000 and 98,000 miles. The middle report was at 68,483 miles, from 647 complaints.

How serious

As reported by owners to NHTSA. Not verified.

In owners' words

Power sliding doors can trap child or pets in their path.

2009 Volkswagen Routan owner · NHTSA complaint 10403693

Recalls 8

• 16V083000 Feb 2016 Air Bags / Frontal / Sensor/Control Module-Inactive

  Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.

  Fix. VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.

• 15V194000 Apr 2015 Electrical System / Ignition / Switch

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off

  Fix. Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must

• 14V396000 Jul 2014 Electrical System / Ignition

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  Fix. Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.

• 14V055000 Feb 2014 Suspension / Rear / Axle / Non-Powered Axle Assembly

  Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

  Fix. Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

• 12V147000 Apr 2012 Suspension / Rear

  VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

  Fix. VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

• 11V151000 Mar 2011 Electrical System / Ignition / Switch

  VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2010 ROUTAN VEHICLES MANUFACTURED FROM OCTOBER 2009 THROUGH JUNE 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

  Fix. DEALERS WILL REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

• 10V252000 Jun 2010 Electrical System / Wiring

  VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 ROUTAN VEHICLES MANUFACTURED FROM JUNE 2008 THROUGH JULY 2009. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION. CONTACT WITH A 12V POWER FEED CIRCUIT WITHIN THE HARNESS MAY CAUSE A HIGH RESISTIVE SHORT CIRCUIT WITHIN THE LATCH MECHANISM LOCATED INSIDE OF THE SLIDING DOOR.

  Fix. VOLKSWAGEN WILL INSPECT THE SLIDING DOOR WIRE TRACK WIRE ASSEMBLY AND THE SLIDING DOOR POWER DRIVE UNIT WIRE ASSEMBLY FOR DAMAGE, REPAIR/REPLACE AS NECESSARY, TIE STRAP THE TWO HARNESSES TOGETHER AND ROUTE THE HARNESSES UNDER THE SLIDING DOOR WEATHER STRIP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 15, 2010. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987

• 09V244000 Jul 2009 Equipment / Other / Owners/Service/Other Manual

  VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE OWNER'S MANUAL WAS PRINTED WITHOUT THE FMVSS NO. 208 REQUIRED INFORMATION EXPLAINING THAT NO OBJECTS SHOULD BE PLACED OVER THE OR NEAR THE AIR BAG ON THE INSTRUMENT PANEL.

  Fix. DEALERS WILL SEND AN OWNER'S MANUAL INSERT CONTAINING THE REQUIRED AIR BAG INFORMATION FOR OWNER INSTALLATION OR DEALERS WILL INSTALL IN THE EVENT THE OWNER PREFERS ASSISTANCE FROM THE DEALER. THE RECALL BEGAN ON JULY 31, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Recall repairs are free at any dealer. Check the exact car's VIN for open recalls.

Every Volkswagen Routan recall, all years · All Volkswagen recalls