The Lemon Index
Volkswagen Eos reliability: problems and recalls.
Owners filed 426 complaints about the 2007 to 2016 Volkswagen Eos with the government, most about airbags.
No Lemon Index score yet: too few were sold in the U.S. for a fair per-car score, so here's what YouTube owners say, next to the raw complaint counts.
YouTube rank and complaints, by model year
YouTube rank: we read 199 YouTube videos about the Volkswagen Eos and ranked each year with 10 or more videos by how much they praise it vs. how much they talk about problems. It measures tone, not failure rates. Complaints are the raw number owners filed with NHTSA: popular years draw more partly because more were sold, and without usable sales figures we can't turn them into a per-car score.
What owners say on YouTube
2007–2016 Eos · 198 most-watched videos
Owners praise
Owners complain about
Nothing stands out.
Before you buy, watch
Praise and complaints: the share of each generation's most-watched videos that mention a topic with a praise or trouble word next to it, in the title or what's said. YouTube rank: how positive owners and reviewers sound, compared with every car of the same model year. It measures tone, not failure rates. Videos belong to their creators; we link to them.
Complaints and recalls by model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2007 | 40 | 0 |
| 2008 | 47 | 0 |
| 2009 | 84 | 2 |
| 2010 | 69 | 2 |
| 2011 | 18 | 2 |
| 2012 | 94 | 4 |
| 2013 | 26 | 4 |
| 2014 | 41 | 3 |
| 2015 | 3 | 2 |
| 2016 | 4 | 2 |
Popular years draw more complaints partly because more were sold. We don't have usable sales for this model, so these are counts, not a score.
What owners complain about
| System | Share of complaints |
|---|---|
| Airbags | 32% |
| Transmission & drivetrain | 19% |
| Electrical | 10% |
| Engine | 9% |
| Brakes | 6% |
| Body structure | 4% |
When problems show up
Half of the owners who gave a mileage reported the problem between 19,000 and 83,800 miles. The middle report was at 55,000 miles, from 255 complaints.
How serious
| Crashes | Fires | Injury reports | Death reports |
|---|---|---|---|
| 13 | 5 | 8 | 0 |
As reported by owners to NHTSA. Not verified.
In owners' words
2009 vw Eos - transmission failure in 56 miles. Mechatronics module failure claimed by service dept.
2009 Volkswagen Eos owner · NHTSA complaint 10276563
Recalls 7
19V014000 Jan 2019 Air Bags / Frontal / Driver Side / Inflator Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Fix. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
18V329000 May 2018 Unknown Or Other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Fix. Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
18V148000 Mar 2018 Air Bags / Frontal / Driver Side / Inflator Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Fix. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
16V913000 Dec 2016 Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Fix. Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
16V078000 Feb 2016 Air Bags / Frontal / Driver Side / Inflator Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Fix. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners m
15V483000 Aug 2015 Air Bags / Frontal
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Fix. Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen
09V333000 Aug 2009 Power Train / Automatic Transmission
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LI
Fix. VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Recall repairs are free at any dealer. Check the exact car's VIN for open recalls.
Quick answers
What are the most common Volkswagen Eos problems?
In owner complaints to the government, the top areas are airbags, transmission & drivetrain, electrical.
How many recalls does the Volkswagen Eos have?
7 safety recalls on record for the 2007 to 2016 models.
Source: NHTSA owner complaints and recalls, YouTube videos (titles and channels link to them). We don't give this model a Lemon Index: too few were sold in the U.S. for a fair per-car score (12 of the 12 years we have sales for were under 20,000, sales source). Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
. Get the data