The Lemon Index
Toyota Grand Highlander reliability: problems and recalls.
Owners filed 330 complaints about the 2024 to 2025 Toyota Grand Highlander with the government, most about transmission & drivetrain.
No Lemon Index score yet: too few model years have finished our complaint window, so here's what YouTube owners say, next to the raw complaint counts.
YouTube rank and complaints, by model year
YouTube rank: we read 195 YouTube videos about the Toyota Grand Highlander and ranked each year with 10 or more videos by how much they praise it vs. how much they talk about problems. It measures tone, not failure rates. Complaints are the raw number owners filed with NHTSA: popular years draw more partly because more were sold, and without usable sales figures we can't turn them into a per-car score.
What owners say on YouTube
2024–2025 Grand Highlander · 199 most-watched videos
Owners praise
Owners complain about
Nothing stands out.
Before you buy, watch
Praise and complaints: the share of each generation's most-watched videos that mention a topic with a praise or trouble word next to it, in the title or what's said. YouTube rank: how positive owners and reviewers sound, compared with every car of the same model year. It measures tone, not failure rates. Videos belong to their creators; we link to them.
Complaints and recalls by model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 | 249 | 4 |
| 2025 | 81 | 3 |
Popular years draw more complaints partly because more were sold. We don't have usable sales for this model, so these are counts, not a score.
What owners complain about
| System | Share of complaints |
|---|---|
| Transmission & drivetrain | 18% |
| Engine | 13% |
| Fuel or ev drive system | 11% |
| Airbags | 8% |
| Body structure | 8% |
| Speed control | 8% |
When problems show up
Half of the owners who gave a mileage reported the problem between 5,000 and 22,679 miles. The middle report was at 14,300 miles, from 28 complaints.
How serious
| Crashes | Fires | Injury reports | Death reports |
|---|---|---|---|
| 7 | 1 | 3 | 1 |
As reported by owners to NHTSA. Not verified.
In owners' words
My car suddenly shook violently while at complete stop at a stop light. Also, the brake feels weird at times when slowing down.
2024 Toyota Grand Highlander owner · NHTSA complaint 11723452
Transmission slipping, holding high RPM, Jerky shifts, back seat not locking at times, infotainment freezing up
2025 Toyota Grand Highlander owner · NHTSA complaint 11725136
Recalls 5
26V179000 Mar 2026 Equipment / Other / Labels
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Fix. Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
25V744000 Oct 2025 Back Over Prevention / Display Function
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Fix. Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
25V595000 Sep 2025 Electrical System / Instrument Cluster/Panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Fix. Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's cus
24V548000 Jul 2024 Equipment / Other / Labels
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl
Fix. GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
24V461000 Jun 2024 Air Bags / Side/Window / Curtain
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Fix. Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Recall repairs are free at any dealer. Check the exact car's VIN for open recalls.
Quick answers
What are the most common Toyota Grand Highlander problems?
In owner complaints to the government, the top areas are transmission & drivetrain, engine, fuel or EV drive system.
How many recalls does the Toyota Grand Highlander have?
5 safety recalls on record for the 2024 to 2025 models.
Source: NHTSA owner complaints and recalls, YouTube videos (titles and channels link to them). We don't give this model a Lemon Index yet: too few model years have finished the 3-year window we count complaints in. Newer years are still being counted (sales source). Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
. Get the data