The Lemon IndexAll cars · Ram · Ram 2500/3500 (Heavy Duty)
2024 Ram 2500/3500 (Heavy Duty) problems, engines and recalls.
Owners filed 106 complaints with the government about the 2024 Ram 2500/3500 (Heavy Duty), most often about brakes (25%).
Which engine is in it
101 of the 106 complaints have a VIN we could decode, which tells us the engine.
| Engine | Share | Complaints | What they name most |
|---|---|---|---|
| 6.7 Cummins diesel | 67% | 68 | electrical 28%, brakes 19%, transmission & drivetrain 16% |
| 6.4 V8 gas | 33% | 33 | too few to split |
Each diesel's page: Cummins 6.7 (Ram).
Nearby model years
What owners complain about
Share of this year's complaints that name each area.
How serious
| Crashes | Fires | Injury reports | Death reports | Towed |
|---|---|---|---|---|
| 12 | 3 | 7 | 0 | 8 |
As reported by owners to NHTSA, not verified.
In owners' words
While driving a phantom auto trailer light will come on and I am not tow anything. While towing phantom check brake wiring and trailer brake disconnected warning lights appear.
2024 Ram 2500/3500 (Heavy Duty) owner · NHTSA complaint 11766269
towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel
2024 Ram 2500/3500 (Heavy Duty) owner · NHTSA complaint 11762908
I was in my yard backing my truck up and the camera froze in the location that I was in and the sensors did not beep. The distance that I was backing up was not very far. It wasn't until I backed into a post in the front of my house, that I realized the camera and sensors had temporarily failed.
2024 Ram 2500/3500 (Heavy Duty) owner · NHTSA complaint 11735275
Recalls 5
26V327000 May 2026 Back Over Prevention
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Fix. Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on Ma
26V288000 May 2026 Power Train
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Fix. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
24V199000 Mar 2024 Air Bags
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Fix. Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
23V799000 Nov 2023 Steering
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Fix. Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
23V654000 Sep 2023 Back Over Prevention
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix. Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
NHTSA recalls for this model year under every name these trucks are filed under. A recall that names an engine applies only to trucks with it. Free at any dealer: check the VIN.
Quick answers
Is the 2024 Ram 2500/3500 reliable?
We can't score it per truck (heavy-duty sales aren't reported apart from the half-ton). Owners filed 106 complaints about it, most often about brakes (25% of them). Compare the diesel generations on their engine pages.
What engine does the 2024 Ram 2500/3500 have?
By the VINs in owner complaints: 6.7 Cummins diesel (67%), 6.4 V8 gas (33%).
How many recalls does the 2024 Ram 2500/3500 (Heavy Duty) have?
5. Recall repairs are free at any dealer; check the truck's VIN at nhtsa.gov/recalls.
The whole-line score for 2024, mostly half-tons: 2024 Ram pickup.
No Lemon Index score: automakers report heavy-duty pickup sales together with the half-ton (one F-Series, Ram or Silverado number), so there is no honest per-truck denominator. These are counts and shares of owner complaints, not failure rates. Complaints: NHTSA owner complaints filed under the truck's 2500/3500 (F-250/F-350) names, all years filed, one per complaint number. Engine: decoded from the complaint's VIN (position 8 is the engine code) with NHTSA's vPIC decoder. Complaints filed as just “Silverado” or “Sierra” are left out (they mix 1500s and HDs). Older trucks have had more years to collect complaints, and popular years draw more because more were sold.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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