The Lemon IndexAll cars · Ram · Ram 2500/3500 (Heavy Duty)
2011 Ram 2500/3500 (Heavy Duty) problems, engines and recalls.
Owners filed 523 complaints with the government about the 2011 Ram 2500/3500 (Heavy Duty), most often about steering (72%).
Which engine is in it
471 of the 523 complaints have a VIN we could decode, which tells us the engine.
| Engine | Share | Complaints | What they name most |
|---|---|---|---|
| 6.7 Cummins diesel | 83% | 389 | steering 71%, engine 14%, suspension 11% |
| 5.7 V8 gas | 17% | 82 | too few to split |
Each diesel's page: Cummins 6.7 (Ram).
Nearby model years
What owners complain about
Share of this year's complaints that name each area.
When problems show up
Half of the owners who gave a mileage reported the problem between 21,000 and 79,100 miles; the middle report was at 44,000 miles (256 complaints with a mileage).
How serious
| Crashes | Fires | Injury reports | Death reports | Towed |
|---|---|---|---|---|
| 6 | 12 | 7 | 0 | 5 |
As reported by owners to NHTSA, not verified.
In owners' words
Vehicle was parked and turned off for 4 days. Spontaneously combusted from the engine bay. Local fire department extinguished. No open recalls found, indicating an un-fused component failure.
2011 Ram 2500/3500 (Heavy Duty) owner · NHTSA complaint 11765679
The truck is making noises every time you turn the wheel, it is very stiff, and there is a leak.
2011 Ram 2500/3500 (Heavy Duty) owner · NHTSA complaint 11316068
Tl* the contact owns a 2011 ram 2500. while driving 30 mph, the steering wheel seized. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not notified. the failure mileage was 136,000. the vin was not available.
2011 Ram 2500/3500 (Heavy Duty) owner · NHTSA complaint 11172658
Recalls 5
17V821000 Dec 2017 Power Train
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Fix. Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
16V739000 Oct 2016 Electrical System
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Fix. Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
14V635000 Oct 2014 Engine And Engine Cooling
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Fix. Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrys
13V529000 Nov 2013 Steering
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Fix. Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options fo
11V350000 Jul 2011 Steering
Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.
Fix. Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free of charge. The safety recall began on october 3, 2011. Owners may contact chrysler at 1-800-853-1403.
NHTSA recalls for this model year under every name these trucks are filed under. A recall that names an engine applies only to trucks with it. Free at any dealer: check the VIN.
Quick answers
Is the 2011 Ram 2500/3500 reliable?
We can't score it per truck (heavy-duty sales aren't reported apart from the half-ton). Owners filed 523 complaints about it, most often about steering (72% of them). Compare the diesel generations on their engine pages.
What engine does the 2011 Ram 2500/3500 have?
By the VINs in owner complaints: 6.7 Cummins diesel (83%), 5.7 V8 gas (17%).
How many recalls does the 2011 Ram 2500/3500 (Heavy Duty) have?
5. Recall repairs are free at any dealer; check the truck's VIN at nhtsa.gov/recalls.
The whole-line score for 2011, mostly half-tons: 2011 Ram pickup.
No Lemon Index score: automakers report heavy-duty pickup sales together with the half-ton (one F-Series, Ram or Silverado number), so there is no honest per-truck denominator. These are counts and shares of owner complaints, not failure rates. Complaints: NHTSA owner complaints filed under the truck's 2500/3500 (F-250/F-350) names, all years filed, one per complaint number. Engine: decoded from the complaint's VIN (position 8 is the engine code) with NHTSA's vPIC decoder. Complaints filed as just “Silverado” or “Sierra” are left out (they mix 1500s and HDs). Older trucks have had more years to collect complaints, and popular years draw more because more were sold.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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