The Lemon Index
Mazda CX-90 reliability: problems and recalls.
Owners filed 527 complaints about the 2024 to 2025 Mazda CX-90 with the government, most about steering.
No Lemon Index score yet: too few model years have finished our complaint window, so here's what YouTube owners say, next to the raw complaint counts.
YouTube rank and complaints, by model year
YouTube rank: we read 188 YouTube videos about the Mazda CX-90 and ranked each year with 10 or more videos by how much they praise it vs. how much they talk about problems. It measures tone, not failure rates. Complaints are the raw number owners filed with NHTSA: popular years draw more partly because more were sold, and without usable sales figures we can't turn them into a per-car score.
What owners say on YouTube
2024–2025 CX-90 · 193 most-watched videos
Owners praise
Owners complain about
Nothing stands out.
Before you buy, watch
Praise and complaints: the share of each generation's most-watched videos that mention a topic with a praise or trouble word next to it, in the title or what's said. YouTube rank: how positive owners and reviewers sound, compared with every car of the same model year. It measures tone, not failure rates. Videos belong to their creators; we link to them.
Complaints and recalls by model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 | 476 | 11 |
| 2025 | 51 | 2 |
Popular years draw more complaints partly because more were sold. We don't have usable sales for this model, so these are counts, not a score.
What owners complain about
| System | Share of complaints |
|---|---|
| Steering | 31% |
| Engine | 13% |
| Electrical | 12% |
| Automatic emergency braking | 10% |
| Transmission & drivetrain | 6% |
| Lane assist | 5% |
When problems show up
Half of the owners who gave a mileage reported the problem between 13,000 and 39,900 miles. The middle report was at 24,000 miles, from 27 complaints.
How serious
| Crashes | Fires | Injury reports | Death reports |
|---|---|---|---|
| 17 | 1 | 11 | 0 |
As reported by owners to NHTSA. Not verified.
In owners' words
Steering wheel sticks when turning at a high rate of speed, on freeways ect.
2024 Mazda CX-90 owner · NHTSA complaint 11715600
Near a roundabout the car in front of me started moving and braked. My car didn’t give any forward collision warning or proximity alert before my car hit the other car from back. The speed was less than 12 mph.
2025 Mazda CX-90 owner · NHTSA complaint 11688748
Recalls 11
25V568000 Sep 2025 Electrical System / Body Control Module / Software
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Fix. Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with
24V816000 Oct 2024 Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Fix. Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
24V814000 Oct 2024 Electrical System / Software
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Fix. Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
24V815000 Oct 2024 Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Fix. Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
24V817000 Oct 2024 Electrical System / Propulsion System / Inverter
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Fix. Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
24V349000 May 2024 Forward Collision Avoidance / Automatic Emergency Braking
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Fix. Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
24V022000 Jan 2024 Steering
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Fix. Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
23V718000 Oct 2023 Back Over Prevention / Sensing System / Camera
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix. Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
23V719000 Oct 2023 Power Train / Automatic Transmission / Control Module / Software
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Fix. Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
23V553000 Aug 2023 Forward Collision Avoidance / Warnings / External/Pedestrian Alert
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Fix. Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
23V429000 Jun 2023 Steering / Critical Fasteners
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Fix. Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Recall repairs are free at any dealer. Check the exact car's VIN for open recalls.
Quick answers
What are the most common Mazda CX-90 problems?
In owner complaints to the government, the top areas are steering, engine, electrical.
How many recalls does the Mazda CX-90 have?
11 safety recalls on record for the 2024 to 2025 models.
Source: NHTSA owner complaints and recalls, YouTube videos (titles and channels link to them). We don't give this model a Lemon Index yet: too few model years have finished the 3-year window we count complaints in. Newer years are still being counted (sales source). Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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