The Lemon Index

All cars · GMC · GMC Sierra 2500HD/3500HD

2014 GMC Sierra 2500HD/3500HD problems, engines and recalls.

Owners filed 37 complaints with the government about the 2014 GMC Sierra 2500HD/3500HD, most often about steering (19%).

Which engine is in it

31 of the 37 complaints have a VIN we could decode, which tells us the engine.

EngineShareComplaintsWhat they name most
6.6 Duramax LML diesel77%24steering 21%, speed control 17%, airbags 17%
6.0 V8 gas23%7too few to split

Each diesel's page: Duramax LML.

Nearby model years

2013: 60 complaints · 2015: 127 complaints · every year

What owners complain about

Steering19%
Airbags16%
Engine14%
Electrical14%
Fuel system14%
Transmission & drivetrain11%
Speed control11%
Lights5%

Share of this year's complaints that name each area.

When problems show up

Half of the owners who gave a mileage reported the problem between 22,890 and 75,000 miles; the middle report was at 40,000 miles (26 complaints with a mileage).

How serious

CrashesFiresInjury reportsDeath reportsTowed
31100

As reported by owners to NHTSA, not verified.

In owners' words

2014 GMC Sierra 2500HD. My dash has started to crack around the passenger airbag and driverside gauge cluster. Dash material is brittle and serves as a hazard should the airbags deploy during an accident.

2014 GMC Sierra 2500HD/3500HD owner · NHTSA complaint 11555635

CP4 High Pressure Fuel Pump failed/disintegrated causing metal shavings to be pumped through out the fuel lines, injectors and connected systems requiring a replacement of the pump, injector and fuel lines totaling over $11,000 in repairs. Trucks mileage was 94112 at the time.

2014 GMC Sierra 2500HD/3500HD owner · NHTSA complaint 11440947

The gear shift went loose when I stopped and went to put it in park. then no ability to shift or re-start the truck. the cable broke and I was told this is a known issue. my report says that there are no un-repaired recalls on this truck. why is there no recall on this known issue?

2014 GMC Sierra 2500HD/3500HD owner · NHTSA complaint 11362309

Recalls 3

  • 21V054000 Feb 2021 Air Bags

    General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, I

    Fix. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was m

  • 18V267000 Apr 2018 Equipment

    General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguishe

    Fix. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

  • 17V664000 Oct 2017 Fuel System, Gasoline

    General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

    Fix. GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

NHTSA recalls for this model year under every name these trucks are filed under. A recall that names an engine applies only to trucks with it. Free at any dealer: check the VIN.

Quick answers

Is the 2014 Sierra HD reliable?

We can't score it per truck (heavy-duty sales aren't reported apart from the half-ton). Owners filed 37 complaints about it, most often about steering (19% of them). Compare the diesel generations on their engine pages.

What engine does the 2014 Sierra HD have?

By the VINs in owner complaints: 6.6 Duramax LML diesel (77%), 6.0 V8 gas (23%).

How many recalls does the 2014 GMC Sierra 2500HD/3500HD have?

3. Recall repairs are free at any dealer; check the truck's VIN at nhtsa.gov/recalls.

The whole-line score for 2014, mostly half-tons: 2014 GMC Sierra.

No Lemon Index score: automakers report heavy-duty pickup sales together with the half-ton (one F-Series, Ram or Silverado number), so there is no honest per-truck denominator. These are counts and shares of owner complaints, not failure rates. Complaints: NHTSA owner complaints filed under the truck's 2500/3500 (F-250/F-350) names, all years filed, one per complaint number. Engine: decoded from the complaint's VIN (position 8 is the engine code) with NHTSA's vPIC decoder. Complaints filed as just “Silverado” or “Sierra” are left out (they mix 1500s and HDs). Older trucks have had more years to collect complaints, and popular years draw more because more were sold.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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