The Lemon IndexAll cars · Chevrolet · Chevrolet Silverado 2500HD/3500HD
2011 Chevrolet Silverado 2500HD/3500HD problems, engines and recalls.
Owners filed 133 complaints with the government about the 2011 Chevrolet Silverado 2500HD/3500HD, most often about airbags (38%).
Which engine is in it
121 of the 133 complaints have a VIN we could decode, which tells us the engine.
| Engine | Share | Complaints | What they name most |
|---|---|---|---|
| 6.6 Duramax LML diesel | 75% | 91 | airbags 35%, transmission & drivetrain 14%, fuel system 14% |
| 6.0 V8 gas | 25% | 30 | too few to split |
Each diesel's page: Duramax LML.
Nearby model years
What owners complain about
Share of this year's complaints that name each area.
When problems show up
Half of the owners who gave a mileage reported the problem between 21,261 and 107,000 miles; the middle report was at 64,000 miles (73 complaints with a mileage).
How serious
| Crashes | Fires | Injury reports | Death reports | Towed |
|---|---|---|---|---|
| 3 | 2 | 3 | 0 | 7 |
As reported by owners to NHTSA, not verified.
In owners' words
Engine suddenly stopped running while driving and could not be restarted. It was towed to a local diesel repair shop. Diagnostics showed a catastrophic failure of the high pressure fuel pump which polluted the complete fuel system with metal.
2011 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11634401
Reduction tank makes truck only go 55 when the tank is full causing truck to not go flow of traffic there is a recall 11001 but gm dealer will not repair and knew about this and still sold the truck without tell customer about this
2011 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11593777
With all the known issues involving the failing CP4 fuel pumps out in the field, why hasn't there been a nationwide recall on this issue? We're being proactive in getting our LML repaired to save our engine. We want our costs reimbursed. This isn't a "small" matter. It's freakin' huge.
2011 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 11562901
Recalls 5
21V050000 Feb 2021 Air Bags
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Taho
Fix. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-2
21V054000 Feb 2021 Air Bags
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, I
Fix. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was m
18V267000 Apr 2018 Equipment
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguishe
Fix. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
17V664000 Oct 2017 Fuel System, Gasoline
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Fix. GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
14V407000 Jul 2014 Electrical System
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Fix. GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
NHTSA recalls for this model year under every name these trucks are filed under. A recall that names an engine applies only to trucks with it. Free at any dealer: check the VIN.
Quick answers
Is the 2011 Silverado HD reliable?
We can't score it per truck (heavy-duty sales aren't reported apart from the half-ton). Owners filed 133 complaints about it, most often about airbags (38% of them). Compare the diesel generations on their engine pages.
What engine does the 2011 Silverado HD have?
By the VINs in owner complaints: 6.6 Duramax LML diesel (75%), 6.0 V8 gas (25%).
How many recalls does the 2011 Chevrolet Silverado 2500HD/3500HD have?
5. Recall repairs are free at any dealer; check the truck's VIN at nhtsa.gov/recalls.
The whole-line score for 2011, mostly half-tons: 2011 Chevrolet Silverado.
No Lemon Index score: automakers report heavy-duty pickup sales together with the half-ton (one F-Series, Ram or Silverado number), so there is no honest per-truck denominator. These are counts and shares of owner complaints, not failure rates. Complaints: NHTSA owner complaints filed under the truck's 2500/3500 (F-250/F-350) names, all years filed, one per complaint number. Engine: decoded from the complaint's VIN (position 8 is the engine code) with NHTSA's vPIC decoder. Complaints filed as just “Silverado” or “Sierra” are left out (they mix 1500s and HDs). Older trucks have had more years to collect complaints, and popular years draw more because more were sold.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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