The Lemon IndexAll cars · Chevrolet · Chevrolet Silverado 2500HD/3500HD
2002 Chevrolet Silverado 2500HD/3500HD problems, engines and recalls.
Owners filed 401 complaints with the government about the 2002 Chevrolet Silverado 2500HD/3500HD, most often about brakes (57%).
Which engine is in it
337 of the 401 complaints have a VIN we could decode, which tells us the engine.
| Engine | Share | Complaints | What they name most |
|---|---|---|---|
| 6.0 V8 gas | 45% | 153 | too few to split |
| 6.6 Duramax LB7 diesel | 35% | 119 | brakes 48%, fuel system 22%, engine 8% |
| 8.1 V8 gas | 18% | 59 | too few to split |
| 5.7 V8 gas | 1% | 3 | too few to split |
| gas | 1% | 3 | too few to split |
Each diesel's page: Duramax LB7.
Nearby model years
What owners complain about
Share of this year's complaints that name each area.
When problems show up
Half of the owners who gave a mileage reported the problem between 51,250 and 116,984 miles; the middle report was at 79,876 miles (344 complaints with a mileage).
How serious
| Crashes | Fires | Injury reports | Death reports | Towed |
|---|---|---|---|---|
| 25 | 6 | 7 | 1 | 1 |
As reported by owners to NHTSA, not verified.
In owners' words
Truck will have erratic operation with truck not holding speed when cruise control is used. the owner states that the power module interacts with speed with set speed 2 mph slower after truck is accelled. please describe details ts
2002 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 8023176
While driving the vehicle at 50mph engine will start loosing or gaining power. dealer has been notified. please provide further information. ts
2002 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 8022536
Consumer states while driving vehicle will shimmey,vibrates and sways at any speed.contacted dealer. the dealer has made several attempts to fix the vehicle yet the problem still occurs. nlm
2002 Chevrolet Silverado 2500HD/3500HD owner · NHTSA complaint 8018612
Recalls 1
01V220000 Jun 2001 Interior Lighting Names the Duramax L5P / Duramax LB7 / Duramax LBZ / Duramax LLY / Duramax LML / Duramax LMM
Vehicle description: certain pickup trucks equipped with 6.6l diesel engines fail to comply with requirements of fmvss no. 105, "hydraulic and electric brake systems." these vehicles have a brake system warning light in the instrument cluster that may not illuminate when the brake fluid is low. In addition, when the brake fluid is low, the vehicle may not meet the partial system requirements of fmvss no. 105.
Fix. Dealers will change the location of a wire connection in the underhood bussed electrical center. Owner notification began july 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
NHTSA recalls for this model year under every name these trucks are filed under. A recall that names an engine applies only to trucks with it. Free at any dealer: check the VIN.
Quick answers
Is the 2002 Silverado HD reliable?
We can't score it per truck (heavy-duty sales aren't reported apart from the half-ton). Owners filed 401 complaints about it, most often about brakes (57% of them). Compare the diesel generations on their engine pages.
What engine does the 2002 Silverado HD have?
By the VINs in owner complaints: 6.0 V8 gas (45%), 6.6 Duramax LB7 diesel (35%), 8.1 V8 gas (18%), 5.7 V8 gas (1%), gas (1%).
How many recalls does the 2002 Chevrolet Silverado 2500HD/3500HD have?
1. Recall repairs are free at any dealer; check the truck's VIN at nhtsa.gov/recalls.
The whole-line score for 2002, mostly half-tons: 2002 Chevrolet Silverado.
No Lemon Index score: automakers report heavy-duty pickup sales together with the half-ton (one F-Series, Ram or Silverado number), so there is no honest per-truck denominator. These are counts and shares of owner complaints, not failure rates. Complaints: NHTSA owner complaints filed under the truck's 2500/3500 (F-250/F-350) names, all years filed, one per complaint number. Engine: decoded from the complaint's VIN (position 8 is the engine code) with NHTSA's vPIC decoder. Complaints filed as just “Silverado” or “Sierra” are left out (they mix 1500s and HDs). Older trucks have had more years to collect complaints, and popular years draw more because more were sold.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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